A Best Auto Glass VA 22079

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Ivan Martinez

They will assure you that they will have your glass the next day even if it is not true and they will make you waste time going. In addition, they broke my rearview mirror and glued it wrong. They could have caused an accident. I was already on the highway when it fell.

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iXPoet Official

I need to start off by saying that I have NEVER left a review for any business. I am so impressed with this company for how quickly and efficiently they helped me get what I needed. The rear driver side window of my car had broken a few months ago. I searched for a while for affordable windows and would keep finding them for around $200+ and safelite wanted over $300 to repair it. Money has been tight with a new baby on the way and I wanted to be sure my car was safe enough for the little one. I found their store on eBay motors and they had my window in stock for $75 (with free shipping). I’m usually skeptical with purchasing items online, but they messaged me to confirm my VIN# and guaranteed that the window would fit. On top of being courteous and professional, the window arrived a week early in excellent condition! They saved me so much time, money, and hassle that I felt it appropriate to leave this review for anyone in a similar position. You guys are amazing and I wish I could thank you all personally! Attached is a photo of the new window fully installed

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Kais Mazen

Avoid at all costs!!! Agreed to pay $500 based on the promise the windshield would not need recalibration (said they've done it a thousand times) and guess what? Lane assist doesn't work anymore!! I had left town so he said to come back when in town, explained to him that I travel for business and that it could take a month or two (sent him the picture of the inactive lane assist message a day after I left his shop). On top of that, there was a small dent above the windshield on the body! So now I don't have lane assist and they don't want to help! Liars! One employee even admitted they fired the guy who worked on my van. I will file a complaint with regulators and dispute the charge as this is a rip off. Ali is nice until you pay them. If anything goes wrong during installation, they won't take responsibility. No ethics! Came back to town 45 days later and went to see him as we agreed. Initially he said to come back tomorrow morning so that a tech could take a look but then he said if it needs recalibration that I would pay half of it! I agreed on $500 because they said recalibration would not be required, they never told me it might. Then when I showed him the damage, he got angry for some reason and said not to come back and he that he doesn't wanna do anything. He also tried to say that it was fine when I left. Lastly, the quality of the glass is not like OEM. Save yourself the headache and avoid, don't be fooled by the good reviews. Update: bank refunded me the $500 after they conducted an investigation and concluded promised services weren't performed.