Southern Belle Towing & Recovery TN 37167

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Shantell Golden

James helped us with towing to an auto repair shop. He arrived quickly with an accurate ETA and was very friendly and helpful. James put me and my daughter at ease and made this as positive of an experience as it could be. This was by far the easiest and fastest tow I've ever had.

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Lori Bolton

CAUTION!!! These guys are just out for CASH! They troll apartment complexes looking for cars to tow. Then they take your car and require CASH to get your car out of impound. I think the local, state and federal government should look into their business. My daughter’s car that was just bought on Sunday was parked in the parking lot of her apt complex. Monday was a holiday so she couldn’t get tags. She worked Tuesday. Southern Belle picked it up Tuesday night. She was parked in a spot that used to be Visitors parking but recently changed unbeknownst to her. When she learned they towed her car, she contacted Southern Belle. They are only open business hours, which is fine. We arrive there and they tell us we owe $350 CASH!!! When we argue with them that the price is egregious (I call it bullshit then apologize for my language). So we had to go to the bank and get cash to pay the hostage fee. I know a normal tow bill is only about $150 (at best). Then, to make matters worse, not sure what they did but the battery was dead. Fortunately, they did give us a jump start to get us out of there. I probably wouldn’t have been so upset if the fee was about $150-200. But $350 CASH is ridiculous!

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Becka Balfour

Company towed my vehicle from a lot which did not have adequate signage. Predatory practice orchestrated by towing service & adjacent business. Almost $300 to retrieve my car within hours. I wonder how much of that is kicked back to the business.