Mann's RV MA 01543

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Lou Relerford

We had been visiting Mann’s RV for a few years dreaming of owning an RV. We were rookies. We knew little about RV life but we had big dreams. The two sales men at Mann’s are full of knowledge with their decades of experience, no pressure tactics and friendly attitude allowed us to enjoy our visits. Mann’s had a wide range of TT’s and 5th wheels. New and Used. We went inside every single one. We learned so much from Steve but we continued visiting dealers everywhere trying to put our new found knowledge to use. We always found ourselves back in Rutland, MA at Mann’s RV. We decided when the time comes we would buy from Mann’s instead of a private seller. There is an advantage when buying from a trusted dealer. We trusted Steve/Mann’s RV. When the pandemic happened we moved up our time table. We saw a 2012 Crossroads Cruiser 5th wheel on consignment via internet one day. We saw it twice with Steve from Mann’s. We loved it and got it after sitting with Carl from their finance department. Mann’s RV said they would fully inspect it and make all repairs with no charge before we take possession. We had a 30 day warranty. When the day came they had washed and shined our “Priscilla”, gave us a crash course in RV life and delivered it to our land for a fee. We didn’t own a pick up. When “The Priscilla” arrived we were extremely excited and a month later (Jan 2021) we are still excited. She looks great sitting in the meadow. Thanx again Mann’s!

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Don Hediger

Needed a part for my water heater. They were out of stock and before I committed to buy one if they ordered it, since I was still looking around elsewhere. That afternoon I called and said that I'd like to get one from them he'd already ordered them since he needed to replenish his stock. The next day I picked up the part and that night we had hot water again.

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Robert Bernier

I have bought two trailers (one used and one new)at Mann's RV. Both purchases were stellar. Trailers can have some issues. Mann's has always been there with excellent customer service. It is a family ran store and it's why I will always go back. Stephen my sales person was professional and stayed past close to answer questions. Karl is a true veteran and customer service driven manager. He help me get an excellent rate on my loan. Todd is one of the owner and he always helps answer my questions, helps me with problems I have had, and I true trust his opinion on trailer related stuff. His answers and to the point and I trust in his knowledge. The parts dept also has so much knowledge, I don't have to Google everything to make sure it's right. I know they are right. Best dealership around.