Central Virginia Waste Management Authority VA 23227

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Beverly Burton

There is no way to contact customer service. Dialing the number provided on the internet results in a 5-second statement and immediate disconnection. Following the prompts on the customer portal resulted in NOTHING. My address does not exist on the system. I did not get a pickup last week, and I did not get one this week, which is why I was trying to contact customer service in the first place. There is absolutely no customer service. I will stop recycling and put all the recycling in the regular garbage going forward instead of letting it pile up in my house. Why is the City of Richmond paying this company?????

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Daniel Johnson

I've never dealt with a lazier bunch of county workers in my life. They will find absolutely any and every excuse to not pick up your trash, as possible. What am I even paying for? I guess it's time to switch to one of these private companies that are always knocking on my door. I know they're not going to do anything to fix these problems in response to all the negative feedback but I just wanted to vent for a second.

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Kaitlynn Rivera

Not sure what the deal is but this company seems to knock over my trash can every time they come for pick up…today all they did was knock over my trash can and everything in it and just left it in the middle of the street!!! This is very unacceptable…