Pelham Auto Service MA 01007

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Matt Shelley-Reade

Amazing work! Fixed my Prius at a much cheaper rate than another mechanic had quoted me at. Very knowledgeable mechanics. And great to hear about their environmental/sustainability efforts and their cooperative worker model.

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M. S.

I took my car in to get a few problems checked out. It was making a terrible grinding/ratchety noise and I was very concerned about it. I also asked that they put back the interior paneling that was falling apart as I can see the wiring in my car. Pelham Auto charged me $100 and didn't address either of the main issues. They said they couldn't figure out what the noise was... and yet one week later, my maintenance needed light came on. They fixed one small thing with the car and then replaced my windshield wipers (without asking me or confirming that was something i wanted. there was nothing wrong with them). When I drove later that day, and it rained, my windshield wipers did NOT work.. they kept getting stuck on one another. So they charged me for services I didn't need or ask for, and wasted my time in addressing the deeper problems with my car. Also $100 for what they did is an absolute ripoff. I liked this place before but i believe they are very understaffed and don't have time to adequately address people's concerns. Because they wasted my time, my car now has more miles on it and still needs attention from a mechanic (who has time to give it the attention it deserves). Please hire more staffers or don't commit to looking at cars if you don't have the time to fix them.

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Julia.

Just moved to town and am so grateful I drove past Pelham Auto. Was under the impression I needed an oil change and a couple fluids flushed and replaced. They checked all my concerns and told me I only needed the oil change and whoever told me about the fluids was likely trying to sell work. Needless to say, I’ll be a loyal customer from here on out. Bonus points for them being kind enough to let me and my dog hang out while we waited. Thanks Pelham Auto!