Savers MA 02339

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Actovania

I've found a number of great things here for very cheap. The employees are all nice and very friendly. The other people who shop here though are just insane like I don't know if this is normal but they just trash the store and the employees are forced to clean up constantly. The toys section is especially messy with everything strewn across the floor. This is not the store's fault but honestly I think the employees need to stop being so polite to these people.

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Candice Williamson

I'm writing to express my disappointment with the exchange policy experience I had at your store located at 2035 Washington St, Hanover, MA 02339 on January 16, 2026. The day before, January 15, 2026, I purchased six pairs of jeans from your store and upon trying them on at home, I found that one pair didn't fit properly. The next day, I returned to the store with the jeans and the original receipt, intending to exchange them for a different size. However, the manager on duty informed me that I couldn't make an exchange because the price tag had been removed from the jeans. Despite explaining that I had the receipt and was seeking an exchange rather than a refund, I was told that nothing could be done and that store policy didn't allow for exceptions. I was taken aback by this response, as I had taken reasonable care of the items and was seeking a straightforward exchange. It seemed to me that the policy was applied without consideration for the circumstances, and I was left feeling frustrated and disappointed. I hope that you can look into this matter and review the exchange policy with your staff to ensure that customers are treated fairly and with understanding. Clearer communication on exchange rules would also be beneficial to avoid similar situations in the future. e]

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Kyleigh Hearn

The people who work in this store are extremely friendly and great but the customers are absolutely weird. It feels like the twilight zone because they are so neurotic and pushy over used items. They shove and refuse to say excuse me, the pull into the parking lot like their life depends on it…. It’s literally insane. Don’t go during the afternoon when it’s busy it’s truly not worth it. A little manners go a long way.