Midas VA 23233

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Ricky Patel

Great experience at Midas today for my state inspection. Alex at the front desk was fantastic. He was professional, friendly, and made the whole process smooth from start to finish. They took the time to explain everything clearly and made sure I understood what needed attention and what could wait. I really appreciated the honesty and transparency — no pressure at all. Customer service like that goes a long way. Thanks again Alex for the great experience!

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Tanner Hardin

Unbelievable experience from start to finish! I had forgotten what good vehicle service was until I was blessed to land here two days before Thanksgiving with a bad transmission. I was at the mercy of reality with my wife, 3 kids and two dogs, when the manager Brad came to diagnose the situation. Within what seemed like minutes he was able to diagnose the transmission and track down a new one to get the ball rolling. The two way communication throughout the process was like nothing I had ever seen. Brad had my family and coolers full of deer meat underway in a loaner vehicle so we could spend Thanksgiving with my family. He stayed late to make sure that the programmer was able to connect the transmission to the truck. Friday morning, I was contacted and told my vehicle was ready for pick up. I was in the boating service industry for years and can tell you that a turn around like that is rare. Don’t waste your time or money anywhere else. If you live in the Short Pump or Greater Richmond area, Midas of Richmond in Short Pump has got your vehicle covered!

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g Kelley

I’ve been meaning to write this review ever since I moved to the RVA area. When I found Midas of Short Pump, I knew I found a local gem. This auto shop is amazing. I am not a car person and find auto stuff to often be intimidating. The people here are full of knowledge and patience. They take their time to ask and answer questions and clearly enjoy and take pride in their jobs. The service crew is always friendly and easy to interact with. And the front office trio (Geri, Amanda and pup Rhoades!) always have a smile on their faces and helpful advice when needed. Today, while I waited for my car inspection to be done, I overheard a number of phone calls Amanda and Geri fielded. No matter the question or need, they treated each customer with respect, kindness and professionalism. And did I mention Rhoades? How many places can you go and be greeted by a handsome sweet pup (who clearly has everyone in that shop wrapped around his paw!) From basic oil changes to all sorts of services needs, Midas Short Pump is always the place I go to and recommend for all my family’s vehicle needs. Go visit this group…you won’t be disappointed.