Lindsay's Auto Body & Paint VA 23228

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gail givler

Absolutely fantastic experience! This family-owned body shop is honest, reliable, and does top-quality work at very fair prices. They took great care of my car and kept me updated every step of the way. It’s so refreshing to find a place that truly values integrity and customer service. I highly recommend them to anyone looking for trustworthy auto body work!

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Scott Whritenour

My 2024 Tundra got t-boned, and you can’t even tell. Absolute perfectionists. 10/10 will recommend to anyone who needs a body shop.

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Mateo Gasparotto

A few weeks ago I was driving on 95 I hit a big piece of metal on the road and it took out my passenger side tires. I called my insurance company and AAA and, after 5 hours, I got towed to Lindsay’s. The staff was 7/10 friendly, but I had to call to get updates. They had the work done in about two week, did an alignment, and replaced my wheels (with used ones) and tires. After driving it for a few days, I noticed my car driving oddly, it was pulling to the left and I had a crazy amount of vibration that was definitely new. I called to ask if they put the new tires on the same side and they confirmed it and told me that, “your car is going to pull until you get new tires.” No help, no offer or response to an ask to fix it. Honestly? You’re going to release a car to a customer that isn’t driving right? You can’t be bothered to rotate the tires properly? It’s auto work 101. I’m at another shop PAYING to get my tires properly rotated. I’m not going here again, the lack of remote concern and professionalism is really troubling and disappointing. I really wish I’d picked another shop from my insurance’s list. UPDATE: After writing to the CEO and Executive team of Progressive, I finally got them to listen to me that my car wasn't driving right. They agreed to pay for me to take it to another garage. I took it to Moore Subaru on West Broad and they found $1,579 of damage to my suspension that Lindsay's didn't bother to even look at. They clearly just slapped wheels and tires on my car and called it a day. I asked them explicitly to check my suspension/brakes, et al, but they clearly couldn't be bothered. I can't fathom where these 5 stars are coming from.