Cromwell Collision and Towing, Inc. NY 10452

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Jeff Guan

Great place! My car was stolen and towed here. Wayne gave me some great advice about how to deal with my situation. Highly recommended!

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Gjiro Ukehaxhaj

My car was stolen, and Cromwell Collision and Towing went above and beyond. Once the police recovered it and brought it to Cromwell, their team called me right away to help avoid any unnecessary storage fees. They also gave me a great deal on towing it back to my home. Awesome team, excellent communication — highly recommend!

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Andrew S

I first brought my car to them through insurance in 2022. As soon as I got the car back I noticed signs of poor craftsmanship, but once I dug deeper I discovered broken clips and brackets, missing hardware, poor panel alignment, unrepaired damage/ exposed metal, and paint chipping/ heavy overspray. This past month I spoke to the owner Wayne who took it back in, even giving me one of his cars for the time being. Unfortunately his shop is only concerned with fast turnaround, and while the car looks better, the work is far from quality. They were careless with the masking, leaving overspray of both paint and clearcoat all over the windows, engine bay, wire harnesses, and interior. The fender is placed 1/4” too far forwards, new headlight deeply scratched by a razor, the side marker no longer works and once again I am missing hardware that I went out of my way to replace prior to returning to the shop. I would not recommend anyone who wants a quality repair job to go here, they have no respect for the work they put out. Update: They covered up a bent radiator/fender support rail with bondo instead of replacing for $80 something dollars on an insurance job.