Long Island Auto Repair NY 11510

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Javita

Repair in Baldwin is one of the most welcoming and honest shops I’ve been to. This was my second visit and I really appreciate that I’m acknowledged right away when I walk in. The front desk staff is very pleasant and the waiting area is clean and inviting, with complimentary snacks and beverages. I came in for an oil change and asked them to check my front brakes—after a reasonable wait they let me know the brakes did need to be replaced along with the rotors. What I appreciated most was the transparency: the woman walked me into the back and showed me exactly what was going on, including pointing out that I would need new tires soon. As a woman, that honesty and willingness to show me everything made me feel confident and informed. Pricing was fair for full synthetic + front brakes/rotors, and everything was clearly explained. Professional, friendly, and trustworthy—highly recommend!

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Robert

I’ve supported this shop for years, but my last experience was the final straw. I asked for a simple oil change, and they never asked what type of oil I wanted. They charged me over $80 claiming it was full synthetic, yet put a sticker in my car telling me to come back in 3,000 miles. Full synthetic lasts 7,000–10,000 miles. Either they didn’t use it, or they charged me for something I didn’t get. I also paid for a passenger-side brake caliper replacement, and less than 10 minutes after leaving, my car rolled backward while in PARK. I caught it just in time before it hit another car. When I brought it right back, the mechanic took zero responsibility and told me he’s “not a transmission guy” and to call the police instead of fixing an issue that started the moment they worked on my car. A different shop later confirmed the truth: They left a component near the passenger wheel disconnected, and that’s exactly why the car rolled. It was a simple fix — but a dangerous mistake. I really tried to support this business, but the repeated dishonesty, careless work, and refusal to take accountability make it impossible to trust them. I won’t be returning, and others should be cautious.

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Cody Wright

Long Island Auto Repair is one of the best places to bring your vehicle hands down. I have been bringing my cars to JP and the guys for the past 5 years. These guys are extremely trustworthy. They go above and beyond each and every time I visit them. The service is excellent and the pricing is always unbeatable. By far the best shop on the island. I wouldn’t bring my car to any place else. They most definitely have my stamp of approval.