New York Eye and Ear Infirmary of Mount Sinai - Main Campus NY 10003

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Vivian Cruz

I had an excellent experience during my annual ophthalmology visit with Paul A. Sidoti, MD at NYEE. Dr. Sidoti was extremely professional and brought over 30 years of experience, which was evident throughout the visit. The examination was thorough and top quality, and I felt confident and well cared for every step of the way. I am very grateful to his wonderful assistant, Julianne Velez, for recommending Dr. Sidoti. Her guidance led me to an outstanding physician and a truly positive experience..

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Michael Carlucci

Recently my wife had a procedure at NYEE performed by Dr. Mark Courey, one of the best physicians in his field (of whom a long, separate excellent review could be written). Our experience at NYEE was terrific. From the security guards to the Admitting staff to the Unit clerk, the Nursing Assistant, Patient Flow Coordinator, OR and Recovery Room nurses and staff, the care was outstanding, and all our questions asked during our stay were answered calmly and professionally; remarkable since we arrived there at 5:30 AM. and it was10 degrees outside! We have been to this facility 2 other times in the past, and I am happy to say that the care then was excellent also. It's so nice to see such a group of people that are so dedicated to the needs of their patients. Well done!!

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Phil Boudreaux

UPDATE 2/27/26 Public Relations contacted me and resolved the scheduling issue along with appointment scheduling supervisor at the Retina Center. They have assured me that what has happened is not how they would like to operate, and they are looking into the situation. I am happy with the outcome from our conversations, although probably not completely resolved for future appointments, time will tell. I'm changing the review from 1 star to 3 stars they still have work to do. Original review: I have been coming here twice a month for the last 6 years. Dr's are great, but appointments FORGET IT. They are arrogant and insulting. Their right hand has no idea what the left hand is doing. I get calls to confirm appointment that I never made, they cancel appointments already made. You get a different reason for cancelation from each person you speak with. They canceled and dont inform you, leading you to take time off from work and life, then making take unnecessary trips to the retina center only to be told you have no appointment. Forget about calling them to confirm, they dont answer the phone. Oh and dont get me started on the wait time just to be seen at your appointment. If I didn't have such shitty insurance, I leave in a heartbeat .