Capitol Mechanics, Inc NY 12182

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George DeWolf

My wife and I were driving home from Maryland to New Hampshire on Tuesday evening, when, after eleven hours on the road, I noticed the strong smell of burning oil inside our 2020 Toyota Prius. Moments later, a warning lit up on the dashboard: the engine was very low on oil. Between the traffic jam in Pennsylvania and the snowstorm we hit afterward, we were already exhausted—and since I had just had an oil change done the week before, I feared something had gone wrong. That’s when our luck changed. I called Capitol Mechanics, and Tina answered the phone with a level of care and concern I rarely encounter in any business. Her response felt genuinely maternal: “Bring it in, I’m sure we can help you.” So we did. Within minutes of arriving, their mechanic diagnosed the issue. He quickly traced it to a faulty oil filter, either defective or improperly installed during the previous week’s service elsewhere. He reassured us that he had seen filters fail like this before, and he got to work right away. I cannot overstate the relief we felt. This was after 6pm in the evening, long after most shops would have turned us away, yet Capitol Mechanics welcomed us, took our problem seriously, and had us safely back on the road in under an hour. Had we not found them, we likely would have needed a tow, a hotel, and an overnight delay before anyone could even look at the car. Instead, we made it home that night—and, incredibly, I even received a follow-up call the next day to make sure we’d arrived safely and that the Prius was running well. Who does that? Simply put: people who care. In a world where true customer service is increasingly rare, Capitol Mechanics stands out. Their kindness, competence, and genuine concern for a complete stranger felt more like the treatment you’d expect from family than from a repair shop you’ve never visited before. I am deeply grateful for their help and recommend them wholeheartedly.

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Vadim Mozhaev

It was 20 years ago when I first time brought my car to Capitol Mechanics after in some other places the problem was not resolved. Since that time Capitol Mechanics is the only shop, which I use for car repairs and maintenance. Mike and Tina never push me to do some unnecessary work; on the other hand, they do all necessary maintenance that allows me to keep my cars in good condition for more than 10 years. Their business works with cars of all possible models and years – in their garage I saw Rolls-Royce from 60-s and Mustangs from 70-s. They recently purchased new equipment that allows them to work with trucks. They are nice and friendly people and have good professional mechanics in their workshop. DM, PhD.

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Alexis Holmes

Capitol Mechanics was a life saver. My car stalled out while driving and they fit me in right in to take a look. They were even able to fix it the same day. I had a issue with the car a week later, the same issue from when the car stalled out. Again they took me the next business day and replaced the part for me for free. Every honest people, kind people, and were helpful as to what to do next. Thank you for your respect