AutoZone Auto Parts NY 12180

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Kim Kennedy

I went in today because my key fob battery was shot and the closest store was AutoZone. I met this polite girl named emiley and she helped me pick the right battery and helped me install it because I had no idea what I was doing. She was very polite and helped me with any of the questions that I needed and she also made sure that the key fob battery was working so I wouldn’t have to come back at a later date. More stores should have workers like Emiley who go above and beyond for her customers.

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Matt Maginley

Love the folks at this location. Woke up to a dead battery, but had bought a Duralast battery from AZ. They tried to charge it but it was dead, but still under warranty so got a replacement battery! Awesome customer service from Emiley F. And Zack C.

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NEW YORK

I went to pick up a battery for my vehicle that I ordered online. I arrived shortly after the store opened and the person working was VERY rude. I was basically told that the company sucks as soon as I approached the counter. The website recommended the wrong battery. I had to return it once I realized it didn't fit my vehicle. That was another hassle. I won't ever use AutoZone for anything ever again. There are plenty of other better options.