O'Reilly Auto Parts MA 01862

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Hammerman

I do a lot of projects on older cars, and have found Rodney and everyone there is attentive when you get in the store, and interested in helping you get the right part. Selection is great and even returns are hassle free. Have been going since they opened, and they are always my first stop!

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Sir Lee Atehere

Huge shout out to the assistand manager ( I think his name Is Brian but I will amend this review if it is different) for the excellent customer service. HIGHLIGHT OVERVIEW: -Quick and friendly service -Price matching -Assistance based on need rather than up-selling (I was given options for a battery replacement at 3 different price points) -Manager made sure to fact check all the information he gave me FULL DETAILS: I came in to get my battery tested and was helped immediately. I needed tools to access my battery which O'Reilly generously lent me after I dropped mine somewhere in the engine lol. I had two employees come outside to help me (and it was very cold). They didnt just tell me I needed a new battery, they went over the numbers and we confirmed the details together on Google regarding what I needed. I was very tight on my budget and the assistant manager spent extra time with me going over my options and tips on how to save additional money (price matching and returning my old battery for a discount). I spent some time in the parking lot replacing the battery and no one gave me a hard time. I'm leaving this review to help others find great customer service... if you stop by, let em know who sent you!

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Kai Kong

Great staff, friendly & they try hard but they need to get there car audio knowledge & section ugraded, hooked me up with everything else I needed though even matching spray paint but I had to go back & forth multiple times because not alot was on stock, go see Vinny, he's the man