Firestone Complete Auto Care MA 02777

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John Decosta

I was and have been pleased with coming to Swansea Firestone Auto Care for many years. I needed 4 new tires and I set up my appointment on-line which was easy to do. I received a call from Elizabeth the day of my appointment. She was checking in with me and confirming what work I needed done and to make sure the tires were in stock that I wanted or if not there to make sure they would be there when I arrived for my appointment. She was great from the time I arrived very helpful with getting the vehicle in and serviced. She also was great sharing other services they can do for me in the future and to save by letting me know the cost of future services. That was a big help so I could compare from what I have been charged at other places to see that Icould save more at Firestone. They had everything done and I was in my vehicle before the time they said it could take. The tires I got were the same ones I got from them 4 years ago. Great tires and they did a great job so I had to get another 4 once again. Thanks for a great job and peace of mind with the new tires. Just in time for the next snow storm.

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Jonathan

Huge shoutout to the Firestone in Swansea, MA! They helped me out with a tire issue last minute at the tail end of the blizzard, and I couldn’t be more grateful. Manny and Jayden were especially awesome — professional, friendly, and genuinely helpful during a stressful situation. It’s not easy to find that kind of service when the weather’s bad and everyone’s slammed. Highly recommend these guys if you need honest, reliable help.

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Philip Medeiros

I am 73 years old and have bought my share of tires over the years. The service that I got at this Firestone store was above and beyond. It was the best tire purchasing experience I have ever had. They got the tires I wanted (Blizzack 6) in a very timely fashion. The install was fast and very well done. A great value.