Great friendly staff. If they don't have it, then they can find it for you.

This place is horrible. Driving to the back today mud was so deep it was going over the tongue of the trailer. I'm not the best guesser at weight but really. I can read numbers and know it's not that different. The only reason I gave one star is because I couldn't leave it blank.

Yeah some of the parts aren't that good but Dien is a good guy. He always gives me a good deal. People think he's a jerk because he talks quick. Grow a pair and get over it

I was trying to sell my car to this business since I bought a new vehicle. They strung me along and made false promises. This is a horrible uncoordinated business, 4 hour wait just to be blown off. I do not recommend this business unless you have time to spare. I'm a family man and I don't have time. I gave what i could, and I was made unimportant. So to my thousands of followers I'm sorry if I gave this place a positive review.

After processing the tragic passing of my mother in law, I am now able to reflect on how we were treated the DAY AFTER she died in her car a mile away from this place. They towed the car a mile and charged us over 350 dollars and the woman had the worst attitude with no sympathy for the situation we were dealing with. I do not recommend this place. Please look elsewhere for a tow.

Niece was having issues with what she thought was the transmission. Took it here and they claimed it needed a new transmission. Couldn’t get a list of the codes because they “cleared” them. Any reputable shop keeps a log or printout of faults before clearing them.Came and towed the car home. Turns out it needed plugs and a coil pack. There were no transmission faults.Get a second opinion if you’re trusting these guys.Could’ve cost her $3,000-$4,000 and not been repaired.

Always a pleasant experience in this fleet the boats and crewmembers are helpful and very professional here!

The staff here went above and beyond to help us with our first load to their yard! Took their time to help us maximize our money, and the equipment operators are VERY good at what they do! We will MOST DEFINITELY be coming back!

This is a wonderful place of your thinking about learning how to deal with scrap metal their family from the long grain good church group people there They never treat you wrong They always look out for you and give you free advice I'll be one of their law customers until I stop scrapping on the side of the road

I just went back to Fayard for the first time in several years after having an unpleasant experience in the past. They FINALLY got rid of that cranky old man that used to "greet" everyone as they came in the door. Talk about a world of difference! Tony took care of me like family, and bent over backwards to find the correct part for my antique Packard! Once he located the part, it took several days to come in, as it had to be shipped in from somewhere across the country, but none of the chain parts stores could even figure out how to look it up. There are few old-time parts houses like this left these days, but thank God that they're here!

The lady at the front desk has an extremely bad attitude. First she tried to charge me what she thought was a fair price (without even checking the condition of the items I had) then when I made a counter offer she got very upset - I decided to try and work with her and went to see if the part fit - it did not. By the time I had gotten back to the office she was trying to laugh in my face about the value of the other items I had refused - accusing me of trying to “jew them out of their money” anyways - I’d skip this place unless you enjoy haggling with people that think their trash is treasure. Obnoxious

Got a key made for my car from here. The lady in parts department was very nice. Thanks Magee Autoplex for accommodating me. Restrooms available and very clean.

They help me in every way! Best scrap yard in New Orleans

I visited this location and was impressed by how well-maintained and clean it was. However, the customer service was extremely disappointing. The representative I interacted with lacked professionalism and seemed irritated, as if they didn’t want to be bothered. I even politely asked if they could communicate more professionally, but their demeanor didn’t improve. I observed this employee for 15-20 minutes to make sure I wasn’t overreacting, but it was clear this behavior wasn’t just directed at me. It’s disheartening because the location has so much potential, but customer service like this will drive customers away. I highly recommend that management consider additional training or re-evaluate the employee in question to ensure a better experience for future guests.

Good prices. Fast, friendly service. They saved the day when our battery completely quit on us during an out of town trip!