A-1 Light Truck Parts 97203

R

Robert Nishino

Very Professional and pleasant employee who helped buy and tow away my Saturn.I would Recommend this companyTo anybody.Thankyou A-1

D

Daniel Trowbridge

Had discussed and agreed on a place and price for them to pick it up.Then they could not find a driver for 2 days. I gave my friends the car to hold until the company was ready to pick it up. They were busy and weren't able to pick it up so went elsewhere.

F

Fabian Calvert

I called at 6:15. Asked if they had the parts i needed and was told no. Then he said he had them but didnt have anyone to pull the parts. Not a big deal but when your add online says your open till 8:30 and the guy on the phone says he cant help me because he didnt have the part but then chnages his answer and then hangs up the phone before asking if there was anything else he could help me with. Very rude and horrible customer service if you want my business then dont hamg up before im done talkimg and dont advertise hours your not actually open thats a big waste of my time your time. Horrible.

J

Jay Williams

This company and the team that helped me out with the removal and scrap of my car were awesome! I got the best price around and they were so quick and easy to work with! I'm so happy I picked them to help remove my junk car in Portland, OR! They made the process so quick and efficient, I would recommend them to anyone!! Thanks so much Cash for Cars!

F

Fisher Dodd

After reading many reviews, seems like many people are in the same boat. I put in a call to A-1 and was scheduled an appointment "no later than noon." Once 12:00 rolled around no one showed up, put in multiple calls and they said the person would "call me right back." Nothing back. Overall just an unprofessional experience, would recommend looking elsewhere.

S

Stephanie Womack

Although everyone I spoke to seemed very nice, I did not have a good experience with this company. I called and got a quote for my car, and then scheduled a pickup during my lunch break at work the next day. I was told I would get a call half an hour before they were due to show up. I didn't, so I called to confirm. Rob said he would call the truck driver to ask what was going on and call me back in 20 minutes, but didn't. I called the office a few times, texted the number that Rob had given to me and still received nothing. Finally, a few hours later, I received a text stating they were down a person and they were extremely sorry, and asked if I would reschedule for later that night. However frustrating, especially since, at this time, I didn't get a lunch break, I appreciated the communication, so I agreed and changed my plans around (again) to be able to be there. The time-frame they said they would be there came and I called to confirm because, again, I hadn't gotten a call. Rob said he would call the truck driver and call me back in 10 minutes, but again, I never got a call back. I called and texted, but nothing. I wasn't trying to be a pain and I get things happen, but communication would have been great. It was just an extremely unprofessional experience.

S

Shayla KittyLane Brown

Thanks A-1 Truck Part of Portland. :)From start to finish a very pleasant experience. They went above and beyond customer service. AND the icing on the cake was they called after all was said and done to tell me they found a wallet full of money left behind.. Oh my goodness..who does that? A-1 that's who. :) thanks so much.If you're looking for a reputable company who's honest reliable and hardworking..THESE GUYS ROCK!~a happy customer 😁

T

Tom D

Do you have a lot of time to waste? Then by all means, call these jokers. I made two appointments for them to pick up my vehicle and they missed both. They didn't bother to call either. After calling a third time, a nice dispatcher (the only decent part of my experience) apologized and assured me that he would assign a different driver who would certainly show up. Unlike my other appointments, this was one after business hours but I stayed late in hopes that a later time would be the key to someone showing up. Nope! No call, no show. 3 times.Fool me once, shame on you, fool me twice, shame on me. Fool me three times,..shame on you, me, and you again. DO NOT BOTHER WITH THIS BUSINESS!

e

evan himelick

Don't let the "under new management" sign fool you. The service is awful. I called about a $50 part on Monday at noon, they told me to call back on Tuesday and they'd get it ready. I called back Tuesday and was told I'd receive a call right back after they checked on the status. I called back at 4pm because I hadnt heard a thing and left a message. Its Thursday and Im seriously confused why its so hard to give these guys my money for a part I can pull myself in 30 seconds. Don't waste your time on these people, go down the street to B&R. No runarounds there.

S

Sharon Budz

We set up a time for them to pick up our car, the guy rescheduled for later that night and then called again and told us he would be here at 9am. He never showed up or ever called again and now there is no answer and his voice mail is full and it is 2 days later. Good luck with this place!