A-1 Light Truck Parts 97203

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garrett mann

This was my experience- My girlfriend purchased a transmission for her truck and it sat on the shelf waiting until we could do the swap. Unfortunately they have us the wrong transmission for the motor we had. We notified them of the mistake and they said they would exchange it for the correct one, which was nice of them. Meanwhile I called almost every week for an entire year until they finally had the transmission for her rig. I go to pick up the transmission, and he threw in the transfer case for free for waiting so long. I didn’t need it, but hell it’s free. But when unloading the transmission from the truck, I decided to remove the transfer case to save my back in the unload process. As I removed it the casting was Brocken on the bottom. I drained the fluid in the trans and it was filled with water and milky trans fluid. I wasn’t going to run this transmission, it’s sat in the rain and completely flooded! At this point we are selling the rig and don’t need the transmission, but because he found this “water transmission” for me, he can’t do a refund. So I’m left trading the crap transmission for something I can use in the future. So 500 dollars later we have a transmission for a motor swap I “might do” at some point, with no clear indication it even works. My gut says know, but now I have 500 dollars worth of transmission. What ever that means. I will say the people seemed nice, but the owner sometimes answers the phone, doesn’t call you back, doesn’t really make appointments, and thinks transmissions are still usable after being filled with water. Sorry for the poor review but it’s been a terrible transaction. Do good business, get good feedback.

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Jay Williams

This company and the team that helped me out with the removal and scrap of my car were awesome! I got the best price around and they were so quick and easy to work with! I'm so happy I picked them to help remove my junk car in Portland, OR! They made the process so quick and efficient, I would recommend them to anyone!! Thanks so much Cash for Cars!

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Stephanie Womack

Although everyone I spoke to seemed very nice, I did not have a good experience with this company. I called and got a quote for my car, and then scheduled a pickup during my lunch break at work the next day. I was told I would get a call half an hour before they were due to show up. I didn't, so I called to confirm. Rob said he would call the truck driver to ask what was going on and call me back in 20 minutes, but didn't. I called the office a few times, texted the number that Rob had given to me and still received nothing. Finally, a few hours later, I received a text stating they were down a person and they were extremely sorry, and asked if I would reschedule for later that night. However frustrating, especially since, at this time, I didn't get a lunch break, I appreciated the communication, so I agreed and changed my plans around (again) to be able to be there. The time-frame they said they would be there came and I called to confirm because, again, I hadn't gotten a call. Rob said he would call the truck driver and call me back in 10 minutes, but again, I never got a call back. I called and texted, but nothing. I wasn't trying to be a pain and I get things happen, but communication would have been great. It was just an extremely unprofessional experience.

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Shay Yvonne Powell

Thanks A-1 Truck Part of Portland. :) From start to finish a very pleasant experience. They went above and beyond customer service. AND the icing on the cake was they called after all was said and done to tell me they found a wallet full of money left behind.. Oh my goodness..who does that? A-1 that's who. :) thanks so much. If you're looking for a reputable company who's honest reliable and hardworking..THESE GUYS ROCK! ~a happy customer 😁

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Tom D

Do you have a lot of time to waste? Then by all means, call these jokers. I made two appointments for them to pick up my vehicle and they missed both. They didn't bother to call either. After calling a third time, a nice dispatcher (the only decent part of my experience) apologized and assured me that he would assign a different driver who would certainly show up. Unlike my other appointments, this was one after business hours but I stayed late in hopes that a later time would be the key to someone showing up. Nope! No call, no show. 3 times. Fool me once, shame on you, fool me twice, shame on me. Fool me three times,..shame on you, me, and you again. DO NOT BOTHER WITH THIS BUSINESS!

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Fisher Dodd

After reading many reviews, seems like many people are in the same boat. I put in a call to A-1 and was scheduled an appointment "no later than noon." Once 12:00 rolled around no one showed up, put in multiple calls and they said the person would "call me right back." Nothing back. Overall just an unprofessional experience, would recommend looking elsewhere.

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Jamie

They were the only ones that had a tail light for my truck in all of Portland after someone stole mine. Donny and Jesse were very professional and went above and beyond the call of duty. They made me feel comfortable and even put the taillight on my truck for me.

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Drakino

Driver showed up an hour after the agreed time and then decided he would pay me a hundred dollars less than what was agreed and was a very unprofessional and rude person. All the parts were there I will never go through this company again for anything as the treatment I received from someone who represents this company decided to act the way he did. I do NOT recommend this company.

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Codey B

The don’t help with ‘Specific’ parts, like a cloth driver seat for my van, which comes in two varieties (a cloth version that fits my van and a vinyl version that does not fit). If you want to be a parts dealer, have the patience to offer your potential customer’s quality assistance. Otherwise you’re just a parts dealer without dealing parts, and YOU end up wasting people’s time.

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Renee

One of the BEST companies I've had the pleasure doing business with!!! Not only are the prices more than fair, they offered me awesome prices on package deals, too! They were SUPER friendly and attentive to my needs. I apprecialted how they worked together as a team to make sure I was served quickly. I could tell they cared about me during my transportation delima. A special thanks to Scott. You rule!!!

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Sharon Smoke

We set up a time for them to pick up our car, the guy rescheduled for later that night and then called again and told us he would be here at 9am. He never showed up or ever called again and now there is no answer and his voice mail is full and it is 2 days later. Good luck with this place!

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evan himelick

Don't let the "under new management" sign fool you. The service is awful. I called about a $50 part on Monday at noon, they told me to call back on Tuesday and they'd get it ready. I called back Tuesday and was told I'd receive a call right back after they checked on the status. I called back at 4pm because I hadnt heard a thing and left a message. Its Thursday and Im seriously confused why its so hard to give these guys my money for a part I can pull myself in 30 seconds. Don't waste your time on these people, go down the street to B&R. No runarounds there.

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Daniel Trowbridge

Had discussed and agreed on a place and price for them to pick it up.Then they could not find a driver for 2 days. I gave my friends the car to hold until the company was ready to pick it up. They were busy and weren't able to pick it up so went elsewhere.

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Wes Ovall

Horrible customer service. I called to get a junk car picked up, they offered me $200 and said the driver would be calling me. Hours go by and the driver never calls. I call back and they give me the drivers number and tell me I have to call and arrange the pick up. Fine..whatever. I call and the driver tells me he won't pay the price quoted by his employees (which was a fair price and the same amount another place quoted.) I feel completely jerked around and the service was terrible.

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Greg Smith

I had an old running and driving Buick that I wanted to get rid of. Instead of calling the national chain junk car buyers I called A-1. They were very courteous, paid me a very fair price (which was a lot more than what the other junk vehicle websites' that showed what they paid for cars were paying). Previously to contacting A-1 I had left my contact and vehicle information on two competitor's websites but no one ever got back to me. You really should give A-1 a call to discuss your unwanted vehicle with you. These guys are a local company.

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Fabian Calvert

I called at 6:15. Asked if they had the parts i needed and was told no. Then he said he had them but didnt have anyone to pull the parts. Not a big deal but when your add online says your open till 8:30 and the guy on the phone says he cant help me because he didnt have the part but then chnages his answer and then hangs up the phone before asking if there was anything else he could help me with. Very rude and horrible customer service if you want my business then dont hamg up before im done talkimg and dont advertise hours your not actually open thats a big waste of my time your time. Horrible.

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Paul Salzwedel

I have sold 3 junk cars to them over the past 5 years and have nothing bad to say about them yes at times I may have waited a few extra min. But have always come to a fair price. This is a wrecking yard not every car is made of gold they have to make money to. That’s why it’s called a business.

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Chris Williams

lady was extremely rude on the phone, ended up just saying "bye" and hanging up on me while i was in mid sentence. called right back to simply explain to her that this is probably a big reason why their rating is so low and she just ignored my calls.

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eric wettengel

the owner and employees where not knowledgeable, sold me a over priced engine that was worn out smoked leaked coolant and oil they claimed it was tested and they warranty it. they did not and i wanted more than any thing just to get my money back and return the engine but they would not honor that . they are dishonest crooks do not do business with them i want them to go outa business of screwing people!! also once i handed the cash over the employee gave money directly to owner he left got in his car and speed of like for a drug run i believe they were doing bad stuff spreed the word

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Cristela Platt

These guys are great! I was in a bind and they came to my location! They helped me install my battery in the dark! I will definitely be going back and recommending them!

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Zane Phillips

I was having a hell of a time finding a transmission for my nissan 720 4x4 and 1 call to these guys changed that. Great people and fair prices. I'm very glad I found them.

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Mo Shaheen

Unprofessional at best, scammer more likely. Setup couple of appointments to pick up car took name address and phone number and no show no call. watch out of identity thieves.

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Britt Barnes

Tell you what ,I asked if they had a motor and they did not only did they drop the price 150 bucks for me I dropped it in and it stated right up no issues at all ,so thoughs if you who go to Beverly hills to get car parts you must hold every one to a standered that you your self don't hold .do get off or high horse best place around to get parts by far

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Venasha Vidalez

Fast, friendly, and paid the most cash for my junk vehicle ! 5/5 highly recommend to anyone if you have a scrap car, truck, van, suv they are the real deal.

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Robert Nishino

Very Professional and pleasant employee who helped buy and tow away my Saturn. I would Recommend this companyTo anybody. Thankyou A-1

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anthony jorgensen

Tony and Don and the crew are great...Got my rear tail light and they even installed it..Thank you so much.This place is simply the best place to go for parts..You don't see that nowadays..I can't say enough good things about this place.Thank you for serving Veterans like that.

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Teddi Payne

Called about a part and he started yelling at me. My son called back and he yelled at him too. Rude just plain rude. Stay away I would rather pay more than be treated like that

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Tommy Chiffon

Two appointments and they failed to show up both times. No phone calls. Now the business number is "no longer in service". Go anywhere but here.

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Jane Johnson

Called A-1 Light Truck Parts to ask if they had A part I needed. Very professional and Helpful. I will go to the business to buy the parts.

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Amanda Woodruff

Called these people three times said they would show and of course they never did which is crap.. someone needs to get ahold of the bbb and put these people out of business.