I have been going here for years and years. Spent thousands with them. Bought a used cylinder head. Turned out it was bad. Called to get an exchange and was told I had a 5 day warranty. Also hung up on. Told me that the 5 day policy was on my receipt. However the only receipt I was given was my credit card receipt. He basically told me I was screwed, thanks for your $200 for a bad part and hung up. I will be spreading the word as I am a Automotive Repair business owner. Never have I dealt with this level of "screw you" from any other salvage yard. BEWARE

I was quoted a price for a complete engine and when I drove three hours to purchase the engine, Allen's had stripped the alternator, starter, and air flow meter off of the car. I had to purchase these parts separate. They definitely do not honor what they tell you over the phone. I would be extremely cautious if you are driving a long distance to purchase parts from this business.

This is not great place of business if you are Black. These people are very racists. They was trying to sell me a use radiator and i ask to buy a brand new one. when i purchased the new one and went to get it put on the car the radiator had a defect, mind you i have a 2year warrantee on the part. When i went back to ALLENS to tell them about the part they instantly started getting all loud and mad about it , then they tried to say that I didn't purchase the item from them. Also i was told not to come back in their place of business THESE CRACKERS likes to play games with people money and its not fair....

I purchased a starter for my ford and when iI asked if returns were accepted the guy at the register said “yes” no store credit nothing. I come back in about a week to return the starter and the same guy lies and says “no we were talking about a transmission” I proceeded to tell him that we didn’t hadn’t said ANYTHING about a transmission and his response was “just put it on eBay or marketplace” I was LIVID, if this is how things are run here I’m NEVER coming back and will be mentioning to everyone I know.

Had what I needed gave me one price on the phone and another price when I got there which was obviously higher than the price on the phone but there's nothing I could do about it because I didn't have proof from the price over the phone. I suggest asking the name of the person that gives the price over the phone and the part they said they had just to get verification to not over charge you other than that the one guy was helpful and very knowledgeable which was nice.

Great Service and good selection of hard to find parts. I've searched all over for a bumper face cover for my 95' Acura and found one in great condition Allen's.

Great place! Great employees! Always fast at getting what you need and not wasting your time! Ask for Tom He is the BEST!!!

Their rude and shady.Two companies charge me for the same part .Allen’s Auto Part and another company they claim that they don’t know this company,somewhere in Philadelphia.Then I called them and I literally heard them talking to the other company that charged my card without my authorization.I heard you.Don’t order nothing online from this company.

Unfortunately, such a company does not hold up to there end of the bargain, first sending an engine that was totally rusted inside and out, lifters don't work noting on that engine block was salvageable and charged us $800.00 w/o testing. Now we are stuck with no good engine and out of $800.00. WHAT A RIP OFF! Not only do I have an unsatisfied customer that we need to take care of BUT we also can not trust used parts company especially ALLEN USED AUTO PARTS, terrible company to do work with!! Dishonest Liars that will not meet you half way. Watch out, they will do it to you as well, they promise that!

First, not welcoming at all. Their treatment of costumers is disparaging.Second, I called up and gave specific information for an item, they said they had it and it would cost $25. I showed up and they showed me a different item, and I clarified again the specific information. they got the correct item and told me it was $50. I told them they misquoted to me on the phone and they did not care.