Processing was very slow, can only unload one car at a time and you have to wait on the hill in line. Only one guy working one scale, max of 2 scales at this location. 2 pickups in front of me when I arrived took 17 minutes before I got up, neither had all that much stuff.Yard was very, very muddy and I saw a decent amount of debris which had me worried about a popped tire.Staff was very friendly, payment through the office was fast and easy, scrap prices are very good.

Seems to always have the best prices especially copper prices friendly trustworthy staff with great management "Bob & Doug" I'm at alter several times a week

A worker on a forklift helped us out as soon as we came into the yard and asked where to go to drop our cans. And then the other items we had for recycling. Great service through the whole process. Thank you.

Best place to go for recycling! Staff is awesome! Would recommend to everyone!

Very excellent experience. Friendly customer service. Pays well. Great place!

I'd give a 5-star but the cashier in the main office was just rude and needs a REAL attitude check. First timers like me don't know what's going on or what the process is like. Everyone else I met at this site was more helpful and welcoming than the cashier. Hope she sees better days because today was not it.

If this is the first time you've been to a place like this, this is not the place to learn.Very confusing and no instructions or signs anywhere. Staff is not helpful, either their scale is inaccurate or they are screwing people over on purpose.I'm not sure any other scrap yard would be any better, but I wont be back.I'd rather just donate my scrap to my work for free than go to that hellish place for pennies on the dollar.Would have done 1 star but the person on the phone was decent and they weren't too terribly rude but I am the CUSTOMER.

It is my favorite scrapyard to go to I drive the extra miles because I like this one the best the people are nice the pay is good and it is a good environment

I really like this place. ALTERS PAYS MORE for ALL kinds and types of scrap metal and E scrap then all other places in the metro to before. Great staff, simple set up and easy to do. Whenever i do scrap metal, i always go to Alters now. I have referred everybody i know straight to Alters and everyone who has gone there has later told me I was right and thanks for the referral. I like this place. Good job Alters staff. See you next time I come in.

All of the guys who weigh my aluminum cans are courteous and helpful ....The young lady who pays me is also courteous and helpful. .....They give me the option of being paid by check or cash .......The cash option is great because I don't have to wait for a check to clear ......There is no reason for me to go to any other recycling company. ......Recycling scrap metal is a win-win activity because it helps the environment, creates jobs, and I get paid for doing it!