Soowys Corp 55117

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Drew Deavers

A guy came to pick up car from a shop I work at and with having 16 years of towing experience. This guy doesn't know how to hook or Properly secure a vehicle. Never do you put a hook though the rim ever!!!! Overloaded the Suspension when securing it to the truck does not need to be sunk all the way to the bed. Junk yard/scrap towing this stuff would be ok but not for roadside..

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Berta Murilla

My fiance purchased a vehicle from this place and got screwed over. They sent us a title and it wasn't even the right one. We got pulled over in the vehicle we purchased from them and it was not the right title. The police had the vehicle towed and we couldn't get a hold of them to see what the hell was going on. Called numerous times and no answer. Left messages and never a call back. Now my fiance is looking at time locked up and it definitely isn't his fault. We purchased the vehicle May 10th 2024 it was on a Friday. Some reason we had to wait for the title because they transferred it themselves. We thought it was legit and apparently it was not. The Vin number on the car and title were 2 different numbers. Don't buy from these people they are crooks.

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Dylan Foley

Tow drivers hasn’t even picked up my car yet, but the pickup process has been incredibly difficult. I called an agent yesterday to schedule a pickup, they gave me a window of 3-5PM. I waited at the pickup location for the entirety of 3-5PM only for them to SEND ME AN EMAIL AFTER 5PM re-scheduling pickup for the next day at 3PM. After getting off the phone with an agent just now, the tow driver has an ETA of 4PM now. As someone that works two jobs, this is incredibly frustrating. I’ve had to take time away from work to be ready for a company that seemingly doesn’t care if they waste people’s time. I can understand if things get busy a people need to postpone, but there was no communication about my pickup time being changed. Will update my review after the sale is completed, but so far it’s been an absolute mess EDIT: On pickup, the tow driver was one of the nicest guys around. Handled everything quickly and was super friendly! There were no problems towing my car and issuing payment. Easily the tow service was 5 star level, but unfortunately the phone agents once again acted super unprofessionally so I can’t add any stars I was waiting outside the pickup location for an additional half hour after leaving the review, and right as the tow truck pulled up, an agent called me and said “Actually the driver is here and has been waiting for several minutes.” And…no he wasn’t? Whoever the phone agents are for this company are people who would rather lie to try and make a customer feel bad rather than own up that they have provided a bad experience. I wasted hours and money taking time off of work for a company that shifted pickup times on me. While the tow service itself was 5 star caliber, it was such a pain to get there that I can’t recommend this place to anyone else. Would suggest this place only as your last option to sell your car if you don’t have lots of free time.