I went to the store with a dead battery and needed to get to work. Erica greeted me and asked what she could do to help me. I explained what was going on and how I was in a rush. She quickly rang me out and installed the battery and 5 minutes later I was on the road. Definitely a store I will return to for further needs. Erica was very knowledgeable while helping other customers while being the only person in the store.

I've been a long time customer of Auto Zone and I recently had an awesome experience where the store manager, Erica, went above and beyond to help me out. I called the store to get pricing on a battery. Couldn't end up getting there and I needed to get to work. Erica offered to swing by on her way home (so off the clock nonetheless) to get me up and running. She could see I was having a helluva time getting my dead battery out so, not only did she help me but she installed the new battery as well! In the freezing cold too! I've been going to Auto Zone for years and Erica is the first manager I've seen that actually takes care of her customers and goes that extra mile! Literally!

Filled out an application for a parts runner jobs and they never called back after the interview. They claim that they are desperate for drivers but no call back.

I was traveling from Wisconsin to Iowa And in the mild of nite my wheel bearing broke had to sleep in car the next morning found myself in Faribault Minnesota went to the AutoZone when I met Erica store manager who hook me up with the part and some local mechanics who fix it I think Erica For going on and Above what a store manager should doAnd just think the local mechanics you are awesome people. Thank you Erica I owe you one. Lee stiles AutoZone Customer for life

Faribault Autozone on 12-30-21 at 5:24pm was closed after advertising they were open until 8pm per web page. I was there at 4:30pm they gave me the wrong part, so I drove back into town to get my money back and when I was walking up to the door they shut off lights and had doors locked while the big guy with black curley hair seen me and quickly walked into back room. Four more people showed up while I was there and the two guys never unlocked the doors or told anyone why they were closed and were standing behind counter doing end of shift tasks. There is no hours posted on the door or anything indicating that they were closing early. I will never shop here again after I get my money back. Support Napa Auto parts Faribault. Blower motor resistor was $35 cheaper at Napa and was direct fit, unlike the universal one from Autozone that wanted you to cut wires. Very disappointing

i have not use this store in a year had a bad part that was purchased in 2019 ac tensioner and belt was given hard time about warranty i was told it was not purchased there but the type of belt was sold there i the person looked on the pc to see when it was purchased was but was not listed in purchases i made so the person warranty it out went to pick it a up no paper work was done on the warranty and was under a commercial account after 30 to 45 minute when the worker found out what to do was told i had to payfor it i had returned old part the day it was warrantied i told the dude keep it in so many words told him never coming back to that store again i walked out called corporate and will not i have so many bad parts and uncalled for bad service i did faithfully try the the store again 2 times the purchase was over 20 dollars once it never went on the other time had to remind him about it then seemed like big issue i doubt i will go back in this store ill go downn the street better service and know what they doing

I usually come here for my car needs. Good prices, they are starting to slack on costumer care and availability to met the needs in a fashion time. I was left in the store with a arm ful of items, no employee in site. Put my stuff down and walked out, low and behold all employees were outside looking at a truck. I took my business down the road .

Great, had the part I needed ready and even helped install it

I needed power steering fluid added but cant find reservoir to get back to my mechanic in owatonna.just go to auto zone or o'Reilly to get power steering fluid.I was told by gal o I can help you find reservoir, location on 97 olds Lss.Came over she pointed out all other obvious reservoirs.Went back in and said she had book to look for location and came back and said my 97 olds lss to old to find, go to mechanic. DAHHHI JUST NEED TO GET BACK HOME TO HAVE HIM LOOK AT IN AM.They said

While I normally have liked this location and the rewards program, I was in Sunday 4/18 at 2:11 PM and NO (2 that were immediately in view, one behind register and the other walking about) staff were wearing masks or had one in hand and very few customers did as well and was a busy store. Sorry maybe after COVID I will be back but if staff can not follow the posted signs why would customers. Turned around and went to a competitor.