Experience good overall but learned something interesting. They no longer come out and connect the computer in your vehicle to check for codes. They will let you connect the tester and run it yourself however. Not sure if this is the policy at all Auto Zone locations or just this one.

i went here for the first time because my windshield wiper was falling apart. i bought a new wiper and about two minutes (and $20) later the guy installed it and it was working perfectly. i now think fondly of west jefferson auto zone every time i turn my windshield wipers on.

We went on an adventure and had truck problems. I didn't go in the store but my husband did. He came out with what he needed so I guess it's the typical auto parts store.

Great place the people are awesome the store manager is awesome big Chris

Broke down in Jefferson and limped in to auto zone. I needed a serpentine belt. Guy had one and a young guy came out and helped me install it. I would have had to call tow truck to come and get it if it wasn’t for him. Great place to buy parts from. Very helpful.

I am a business owner. Used auto zone since opening day. I stopped in to return the wrong brake pads when female shift manager claimed they had been installed. They were wrong and if inserted in a caliper the two tabs would be scratched of course. They'd are pristine and other counter man on duty and customer said they were pristine. I said , no they have not. She said several times they had been installed and I was lieing in front of customers. She even told me to get out. Other employee apologized. I was told to travel across the county again to tell manager tomorrow. I'm sending my wife to avoid a scene if I go . I'm 66 years, lived here 30 years and a Vietnam vet. I'm an honorable man. She called me a lier and a scammer. I am greatly insulted. I'm no lier and it's not that much money.

The crew who work here are all easy going and very knowledgeable.

I visit this store way more then I should. Chris, Steve and Dwayne are very knowledgeable when it comes to anything vehicle related. I don’t think I’ve ever had a bad experience shopping for parts at this store.

Good service. They have a decent selection of parts and tools and if they do not have it, they can get it quickly.When I needed a headlight bulb replaced, I purchased the bulb from them and they replaced it for free on my car.The staff is very helpful and knowledgeable and the prices are decent. All in all, a very pleasant experience.

Love these wonderful people. I pulled in with a screw stuck in my tire and it was loosing air fast. An associate was kind enough to plug the tire for me and get me safely on my way! Thanks so much for the help.