B&R Auto Wrecking 89115

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Matthew Riskin

Absolute worst to deal with & absolutely lie right to your face. Since this location doesn't allow you to enter the yard to even just look at a part, you buy sight unseen and in full. Purchased a Toyota Venza hood, paid in full, told to return next day to pick up( since customers can't obtain the part themselves), receive a call from Gabe not even 12 hours later stating that " Oops, We don't know what we are going and SOLD you the item that was verified on site, only to find out it's Not here". Then told $ would be returned within 12-24 hours. It wasn't, it took almost a week to get back my $ that instantly came out of bank to purchase a promised item. Do NOT deal with this location , EVER !!! Shady, Deceitful and Lie directly to your face. The Henderson location is way better, & you can physically pick your own parts from yard.

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Hector Ve

Great customer service! I found the exact things I was looking for and all for a good price.

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SSTOYS

A friend recommended this place to me when I needed to get used parts and I haven’t looked back. Ever since, Gabe is always welcoming and so funny! Shannon is great at helping me find exactly what I need. Those two are the best.

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Angel Renteria

I purchased an engine assembly for a scion xb from b&r, the salesperson was Lino. He told me the engine had 62k miles so i went ahead and purchased it. A week later the engine arrives, except it was a completely different engine for a different car and a different year. the engine was from the 80s. I called as soon as it happened and he tells me that apparantly the scion they had, had been previously engine swapped and no one caught it. Then he sends me a picture through text of the car b&r took the engine out of and it was not a scion xB. So my best guess is Lino thought he could sell some random engine that could possiblly fit. But clearly he doesnt know anything about cars. Lino then told me there was only one other option but it had 3 times more milage for the same price. I called back to ask for a refund and Lino said "okay youll see it on the acount" and hung up immediately before i could say anything. He made a huge mistake and then proceeds to be rude about it. Lino is very unprofessional, rude, and doesnt know anything about cars. Its a shame B&R hired someone like Lino, he only set us back. We are an automotive shop and now what are we going to tell our customer? We waited a week for this wrong engine. Dont order from Lino from oregon. B&R you must hire someone competent, someone who isnt just selling in order to get commission. We cant keep doing doing business with b&r if the sales reps are like Lino from oregon.

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Sage

Shannon is the man! I always see him working by himself, but he always seems to get orders done quick. Thank you shannon

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#ROLLTIDE

Amber at BNR auto wrecking is a A plus sales representative...she's polite...see take take to make sure you get the correct part by asking the extra questions....correct price...when you call for an update...she'll say let me chk and I call you back....most of all she answer her phone...thks

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Jay Prince

Worse junk yard ever. DONT BELIEVE REVIEWS & STARS. THEYLL ASK CUSTOMERS TO RATE 5STARS AND GIVE A POSTIVE RECIEW. It’s been about a month, and i’m still waiting on an Engine Assembly. I keep calling just to be told they working on it, until i showed up and wanted to see for myself. They keep giving the run around. Just to find out they messed up the whole order & it never left VEGAS. THE SALES AGENT DJ AGENT NEVER UPDATED ME OR CALLED OR TEXTED BACK. NO UPDATES, NO EMAILS, NO VOICEMAIL, NO CALL.

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Sam

Shannon and Gabe are the best!! They are always so helpful when I come in to buy parts. I come so frequently I don’t go anywhere else. Thanks guys!!

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David Alberto

Good place to get parts and friendly, I haven't installed the part yet will see if it works

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Ashley Lynn

Whenever I need a part , Gabe and Shannon are my go to guys . Best customer service I've had from any junkyard and always willing to go the extra mile . Thanks guys for being the best !

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keith

Everything about this place is decent EXCEPT the shorter gentleman with glasses who mans the desk in the lobby entrance. He’s so rude, so condescending that he ruins and brings down the whole place, he should absolutely not be the first point of contact for customers. Today I arrived two minutes before 5pm. He already had the door locked and saw me when I knocked lightly -threw his hands up, even though he recognized me right away as this was my 5th trip to get the part that I needed.. It would’ve been only number 3 but the last two times I was there he put his hand up in my face and told me to sit and wait like I was his kid, and both of those times he had me waiting for 30 plus minutes by the time he felt like allowing me to speak to explain why I was there it was 5 he said nope can’t help you- closed. Tomorrow will be trip number 6, And my last time visiting this location as long as he’s employed at the front desk.

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Jazmyne Lopez

Although Shannon didn’t have the parts to my car, he was patient and kind to go over and beyond to get me the help that I needed!

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Frank Viska

Ordered a 4.3L v6 from them. They seem very nice and give you options before they try to sell you something. Motor comes in a few days, will update when I get my engine. I feel pretty good about my purchase from them so far.

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Chris Shurtliff

Got a rim for my daughters car from here. They were professional and had exactly what I was needing!

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Colt

Didn't end up selling my car, but I spoke to them about it. They said the best they could do was $50 because it was a crusher car. They recommended another place to me that was willing to give me a bit more. Great customer service, you can tell they're honest and actually care

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Paul “Beestman”

I've purchased several transmissions with ,unexpectedly, low miles. No issues to report. Additionally, I have recommended B&R to friends who have obtained engines, transmissions and assorted small parts. All have great things to say about their experiences with B&R.

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AntRiv Tonyriv702

Bad business they listed a part incorrectly and I get charged a restocking fee for their mistakes

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Ayasha Shaw

I will never go back to this place. The phone orders and the actual place have no communication with each other. I ordered the rim on the phone and was sent a link to pay for it. When I called to check when the rim would arrive, I was told the next day. I got to the store the next day and no rim was available and the cashier was very rude. Thankfully I got my money back, but I will never return to a place where it is so hard to get good customer service.

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TODD SIOUX CITY

The people at b&r go the extra mile! My 98 mustang GT convertible was backed into and I needed the door replaced. Being in Iowa there were no rust-free doors! The insurance company said, we're just going to have to repair the rust! My answer was no! I'll find one. My first call was here because I've purchased stuff from them when I was living in Vegas. They found me a white convertible door in mint condition without a door ding!!! Took three pallets and boxed it all up and sent it back here to the body shop. Granted freight was not cheap! but! I wasn't just working on any vehicle. My car is only been caught out in the rain once and has never seen snow! When I first called out and told them of my situation. They said, it was not a problem at all and put my mind to ease!

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Lauren Baum

We use B&R quite a bit and every experience I have with Jeremy is 5-star service. He is knowledgeable and helpful. Best parts man around!

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Ahmed Rezq

If you are there in by 4:30pm, don't expect to be served because the workers in the yard will leave 4:55pm they turn off the fork lift and walk away in the last 10 min so don't bother going there, just consider the last 30 min is their preparation to leave.

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RUDY ALVAREZ

B&r worse than before No cash refund they close on saturdays Sometimes the managers are not there to give you your refund. Damaged parts without warranty Out of state orders take almost 1 week

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Michael Tiyia

I had a nice experience, I ordered my part on Wednesday , available on Friday picked it up Saturday, it was a bit of a wait but good experience

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devin g

Only place in town that had the rim I was looking for. Nice staff and fast /knowledgeable on parts. Pretty big selection as the cars I usually get parts for (2011 chrysler 200 convertible and 99 bmw 323ci convertible e36) are very hard to find parts at pic a part and dis dat

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Seaborn McDonald

Need a part go here, they have access to almost whatever you need. Just call give them year, make and model some patience for them to find the part and in 72 hours you will have your part as requested. 5 stars 🌟 in my book.

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dwayne carpenter

Great helpers, quality parts, very reasonable. B & R allowed me to change out a motor and rebuild it for the price it would cost to replace a timing chain & a valve adjustment to a Honda Odyssey van. 575 for the motor out the door 🤣

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Me You

B&R IS A PLACE OF SERVICE I RECOMEND TO EVERYONE, I BOUGHT A TRANSMISSION FROM THEM AND MITCH WAS THE GUY WHO SOLD ME THE TRANMISSION AND THEY GAVE ME 90 DAYS WARRANTY WHEN MY TRANS WENT WRONG THEY WERE REALLY GOOD ON THEIR WORD OF WARRANTY I CALLED MITCH AND RIGHT AWAY HE GOT ME ANOTHER ONE WITHING A FEW DAYS THANKS ALOT MITCH "THANKS B&R"

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Alberto Garcia

I have no clue have they have a 4 star rating, but don’t believe the ratings. They are great when trying to get your money, very attentive. Go above and beyond for you but once it comes to getting your part it’s whole different story. Here’s my experience. Bought a Wrx transmission Nov. 16. Was told it would be available Nov. 23 at the Las Vegas location. Call Wednesday in the afternoon, have my calls transferred to different locations out of state. No one can help. Until a man named Barry in the Oregon location is able to get information about my transmission. It was still in the Henderson location here in Nevada. I ended up not being able to pick it up that Wednesday. Next day is thanksgiving so they’re closed. Now today being Friday, Nov 25th. Call first thing in the morning, no one from Nevada locations pick up, same issue I’m getting transferred to different location outside of the state. Finally, I’m tired of no one being able to help so I go to the Las Vegas location which was the location I was told it would be delivered to earlier that Wednesday at the end of the day. So I come into the location and no one can find anything about my transmission. I’m waiting around for 30 mins just to be told that it’s still in the Henderson location. Mind you I’m a busy person, I work 7 days a week and I had to take a day off just to deal with this nonsense. It’s crazy to me how willing they are to sell parts but have no clue to where those parts are when they’re here. It’s upsetting and annoying, I very rarely write views but I just needed everyone to see how they do business. If you have all the free time in the world to wait on parts and them being unprofessional. By all means go with them but if you need it at a timely manner. Go somewhere else.

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Sucio Guapo

I don’t really know any junkyards in Vegas like that so my buddy recommends me to go to any B&R they have in Vegas so I go to this one. At first I’m a little skeptical because it’s a whole new place to me but it turned out to be a really professional environment with amazing saleswoman/man they took very good care of me which I’m big on, they also showed me exactly where to find my part which was a big help cause I honestly would’ve never found it myself. I’ll definitely be coming back here again for sure I already know the next part I’m coming to get! Thanks B&R for the amazing service & I personally thank Beatriz & Crystal for providing me with the good qualily customer service.

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Jesse

The lady at the front office was great. They seem to have everything that I was looking for however because it's not open to the public I wasn't able to see what I was buying exactly