When I got to the office of Basin Towing I was pretty shocked how run down and dirty the office and property was. The fence was in bad condition, the office really needed a good deep cleaning, and there were two cats that were kept in the office that I believe live there.On the other hand, I was very happy because I didn’t have quite enough money to get my car out of the tow yard but they worked with me on what I had and I was very grateful for that. Also, I had misplaced my License at the time and I just had a photo of it on my phone and that wasn’t an issue.

Prices always change with no warning and the first time I had an accident they stole a $2,000 laptop out of my car and called it “collateral” after that they raised the tow fee and charged me $300 instead of $200 which my receipt stated the price was. I would go literally anywhere else if I had the choice.

I augured myself into a snowbank off-to-the-side ditch on my friend's very steep driveway. It took a few hours (probably because of all the snow and the stuck vehicles all over the county). Jordan was the person who operated the tow truck. PLEASE PUT FIVE STARS AROUND JORDAN'S NAME!!!! What a kind, gentlemanly, 100% professional!!! You folks are fortunate to have Jordan on your staff! He is a friendly, engaging, problem solving, patient, and quintessential professional. Let me say I LOVE MY LITTLE 2007 HONDA ELEMENT. Jordan treated my car like it was made of delicate jewels! No kidding! Because of his help I was able to make it to the top of the steep driveway and onto the road. THANK YOU!!!!Service: Car towing

Wonderful experience. Jordan came to save me and arrived quickly. He followed all instructions regarding the safety of my vehicle. Took me where i needed to go. I paid 75 for a short distance tow. Tow guy was professional. However; because I got towed from a car wreck and am using insurance, I need a receipt which I've been asking for 3 weeks.

Jordan is the best tow guy in the area, super friendly and knows what he’s doing! Sometimes they don’t answer the phone and you have to call a few times but once you do get in touch they make everything super easy and fast.

I needed a jump for a dead battery. The driver arrived at the scheduled time and even called ahead to let me know he was on the way. He also recommended a couple of places I could purchase a battery and have it installed for free. That saved me some money and I even managed to get a discount on the place he recommended first - saving me even more money. Thanks for the service plus!

Paul and his team of mechanics are wonderful, but his wife was extremely unkind to me when I brought up a customer service issue with her. I won't be returning there for service on my vehicle, which is unfortunate because both my parents and I had brought our vehicles there for years. Services: Car towing, Tire change, Battery

Paul was great. Called AAA and glad that Basin Towing answered their call. The driver arrived 20 minutes earlier than estimated time, usually have to wait over an hour for someone to come but he was super fast and got the car loaded and unloaded speedy quick too. Very much appreciated, I don’t know about regular service charges but these guys are great.

Friendly as they always are.. always nice to see them

AAA sent them. My only regret is that I didn't get the driver's name. Not only did I have a flat by Molas Pass but it was snowing. As I got out to look at the tire, I guess I freaked out and I began to feel faint! I am elderly but usually very strong so I was a little afraid of that physical reaction. The driver showed up quickly even though I was a little disoriented on my instructions, all I could say was the mile marker and the highway until my head cleared (!) He kept making sure I was keeping warm while he fixed the flat in the very narrowest shoulder margin. After asking how many more miles I had to go he checked the pressure on all my tires. He examined the flat to assess what could be wrong. I felt very well cared for and as though he went the extra mile for me. I am very grateful for that.