Chuck & Eddie's Used Auto Parts 06120

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luis ortiz

I had a mix up with my part's and Rafael to care of me. Staff was understanding and very helpful. I really appreciate walking into a business and being treated like a person, not just a customer. For great parts and an amazing staff. Shop chuck & Eddie's

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Kenneth Murray

I just thought that everyone should know that Axel at Chuck and Eddie's in Hartford went the extra mile when I needed him. He made sure that he put his hands on the part that I needed and sent me a picture of it to make sure it was the right one. When I picked it up he and Eddie came outside and compared it against the tailgate window that I purchased to make sure it was the correct one. They are both assets to your company!

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Honey Lou

I love the fact that they have a female working there and Rudi is really good at her job. I explained to her what was happening with my car and I can’t believe she knew exactly what was wrong with my car!!! I brought the car to get checked out by my mechanic and she was right!!! I called Rudi she was able to order the part for me and she also kept in touch with me the whole time until my part arrived. I will definitely be coming back!

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Joe M

Went to Coronas and they wanted $290.00 plus tax for a replacement tire and rim for my 2016 Buick Regal AWD 2.0 T then went to Chuck and Eddie's in Hartford and spoke to Rudi and had the most pleasant experience of my life ordering the same parts for my Buick and was only charged $139.01 OTD. She saved me $150.99 plus the tax Coronas would of charged me. Lots of ❤️ to you Rudi. Best assistance ever and pleasant on the eyes! Recommend Chuck & Eddie's to whomsoever needs parts for any vehicle.

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Smith A Cazeau

I've been buying parts from chuck & Eddie for long time. They're really good. However, I got an amazing experience with them just week. Axel is a new hired. He already makes a whole lot difference. Please hire more people like him. Axel, hats off buddy!

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sherron johnson

I got there 5 minutes before close to pick up a part for my nephew. Axel was patient with me. Even after my card kept declining. Him and another staff member were waiting patiently for me to receive the part as they were closed. Thank you guys for not rushing me out the door or turning me away!! *Nadine

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Laura

Rafael, Rudy and Ron were absolutely fantastic! Very helpful, very good prices and the customer service was amazing. I highly recommend them for parts.

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Jesus Couvertier

They told me to make an appointment to pick up a car n its still 2 days and haven't heard ntg hartford loction never again. Let's see if southington does the same

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Andrea Johnson

I had a problem on September 17th 2024 I took it to Chuck and Eddie's they ordered a part for me when it came in they were actually helpful thank you Rudi thank you Jamie for taking time out of your day to replace old side mirror with a new one ☺️

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LeRoy Davis

My recent encounter was good and my service from Axel was very professional because he kept me updated on the progress of my order and was available when I inquired about delivery status.

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BabyElias MommyJaiTube

Was having a bad day till the manager Ralf made a couple of phones calls and help me out really recommend this place Great customer service

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Jazmine Caminero

My experience with Chuck and Eddie’s was nothing short of frustrating. I paid for a part on Monday through their Southington location, with the promise that it would be ready for pickup at their Hartford location by Wednesday. Wednesday comes around, and I call Hartford to confirm the part is ready, only to be told they don’t have it and that I need to contact Southington. After spending the entire day being passed around on the phone, I finally spoke to Jimmy, the salesperson, who assured me the part would arrive soon probably in about 30 mins. I made the 30-min drive to Southington, only to find out the part wasn’t there. On Thursday, I was informed that the part had finally arrived, so I requested it be sent to Hartford. Friday rolls around, and after confirming with Hartford that the part was indeed there, I arranged to pick it up after work. Upon arrival, I was told they didn’t have it. Southington insisted it was in Hartford, but Hartford later revealed they had sold the part I paid for to someone else within the 2.5 hours since my call. This entire experience was a masterclass in unprofessionalism and disorganization. Chuck and Eddie’s wasted my time &energy, all while failing to deliver on their promises. I wouldn’t recommend this business to anyone.

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Luis Cabrera

Rafael was a great help. Helped my friend and I and even brought a piece to a young lady car. Great guy. Great spot if you need parts! Mike was also a fantastic help. Props to those guys!

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Nicole Rodrigues

Rafael was so kind and super helpful. They got the rims I needed and called us as soon as they came. I highly recommend coming here for your parts. Obviously good parts take time so give them a break when ordering. Things don't happen overnight! So glad I came here!!! And the other staff members were super professional.! Love to see it!

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wayne davis

I came in to pay for a starter for my 2002 Toyota Tacoma my wife called in and i was greeted by a smiling getleman with a red shirt. I gave him my info the part. It costed $66.47 i gave him a $50 and $20 waited for my change received. I started to walk out the door and saw that he gave me back $23 plus change i doubled back and said bro heres your twenty back you gave me to much he said no you gave me $95 woah . My point is he was honest enough not to keep the money and i was not going to let him give me more than i deserved as well. I want to say when two honest people do business we all win. Thank you. Chuck &Eddie Used Auto Parts for hiring quality employees. Whenever you need your area sanitized call on me .i will be in tomorrow to pick up my starter thanks. Skynation Sanitization Services 224 update I went back 2025 update I went back again I love this place.

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amber cromeenes

Didn't end up having what I needed right away but they were willing to order for me.... They were very friendly and helpful!

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Walid alsuraimi

Liars, they made me very tired. I asked them for spare parts and they said that everything was available. I went to them for an hour and did not find any spare parts. On top of that, their treatment is disgusting and they do not respect the store’s customers.

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David A

Your driver is an absolute menace on the highway. Weaving in and out of traffic at 75mph on 91, with a car on the flatbed and one being towed behind! Absolutely disgusting behavior. I won’t support your business.

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Farm Guy

Unbelievable AWFUL service, the worse experience in my whole life trying buy something. LIERS!!!!!!!!!!!!!!!!! On day 06/18/2024 I had paid for a AC/DC inverter/converter for a 2017 kia optima and they said I would see on Friday 06/22/2024 I called them back on 06/24/2024 about my order and the guy named Willian told me was on delay because a "storm" but he seems to be very confused about it, then he told me the part was on the way and I should see it on 06/28/2024 so I called them back on 07/01/2024 and Willian didn't know what happened, after couple minutes trying figure out what's going on with that order, he came back saying the guy brought the part to them but for some reason took the part back to the warehouse and his personally calling him back with the part and sending it right way, he told that I should see the part at very next day for sure! So I called him back on 07/02/2024 to make sure he had all ready send it because he told me to call me back with a tracking number and he never did (besides a have the costumer calling every single day) and he just told me the guy "dropped the ball" but he was about to take care of the order himself. Bow I called the place this morning and asked to talk to the manager and tranfer me for a guy called Brian and he apologize and didn't know what happened and said that he will post it today and should see it 07/062024 he told me they got the part for a week now siting on the self and he doesn't know why never send over even I'm calling them almost every day now this is INSANE!!!

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Maddie Nichols

I would give no stars if it was possible! Terrible communication. After trying to call about 10 times with no answers my boyfriend also called multiple times. They were scheduled to pick my car up on Monday. My boyfriend called them multiple times and they kept reassuring him they would be calling me soon to pick my car up. I never received a call. He called again to check they had the correct number and they said they would call me right after their call ended. 30 minutes went by with no call. I called back and they said they didnt know who he was talking to but that the appointment was not Monday but for Tuesday. Which was NOT the case. I wasted my whole day waiting around not able to do anything because they said they dont give ETAs. Just for them to say at the end of the day no one would be coming. They said they only give a 30 minute warning, and if you dont pick up they dont show up. The range they said they would show is anywhere between 8am and 5pm, and that is just absolutely ludicrous.

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Are Rvra

Axel was really nice with me and found what I was looking for. 💯 recommend 👌. Guys in the back are great too.

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Unveil My life

I had a good experience here at chuck and eddies. Store definitely saved me a lot more than I would’ve spent online. Big up to Rafael for his service and help. I appreciated it.

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Berlanda Cyril

Went to Chuck and Eddie’s , where I met the salesman Jonathan.. he was super friendly and had great communication skills and they work fast! My part was supposed to be ready in two days but literally got it the next day. Everyone there was extremely helpful. Would definitely recommend!

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John Bara

Don’t really write many reviews, but I was very impressed with Rafael. What a great guy took care of what I needed in a timely manner and always answered my phone calls. You guys need to get more people on board like that in your other locations. Only purchasing from Hartford Because of the employees. Thanks again you have a customer for life.

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Ashanti Hall

Had issues finding part and making payment, having to call the store multiple times through out a couple days ! Both James and Rafael worked fast and effectively to make sure I had my part and also same day service! Though we had some minor complications I recommend this establishment. 10/10!

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reggie ramson

I was referred to Chuck and Eddies by "word of mouth". I had great experience looking for tires for my car. I didn't have my walking cane with, me but the manager Rafael Castro, took his time to help me. He didn't rush me through the search. Such amazing GODLY patience he exhibited. Because the staff really cares about the customers, I definitely would recommend this establishment for searches for needs of your car. Rev. Reggie

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Geishley Gonzalez

I went to Chuck and Eddie’s a couple of days ago, ordered a glass, then there was an issue!! Thankfully the salesman James hung in there with me, and the manager Rafael Castro. I appreciate it . Great people . I love how they treated me . And they’re very respectful. I recommend anyone to go to Chuck and Eddie’s there AWESOME

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Essence Colon

james was such a wonderful help and accommodating man! he answered all my questions and provided excellent customer service !

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Seana Depluzer

Spoke to James on the phone, great attitude. Got to the shop, even better in person. 10/10 would come again because of him. Thank you

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Tesia Martin

From my personal experience😧... I highly recommend to go to Chuck & Eddie's. They have always helped me out with any situation I've been in, from getting rid of my car (junking my car) with unrepairable damage to even helping me get parts for a classic car that's even older than me! I've received the best customer service from Rafael & Gary (plus the other staff but I did not get a chance to get their names). Thank you !