Counselman Automotive Recycling, LLC - Mobile 36612

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paquita peters

ABOVE AND BEYOND! I flew in from Atlanta to pick up a part for my daughter's car I could not find in Georgia. Once I told Tim Deming I was flying back, him and Alex Salva went above and beyond to box the part up for me to go under the plane. I am forever grateful for their customer service!

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Terry McKnight

Had garage purchase a rear end for my 2014 Ram 2500 in March 2024. 4 months laster it has failed. When to Spanish fort location and spoke to Justin. Explained the situation. He looked it up on the computer and found where the repair facility had purchased it. I was told I'd have to go the the repair facility as I was not their customer and I'll quote ( we don't even know who you are). Furthermore, when I told him what it easy doing he said they all do that. I had the truck there and he wouldn't get off his butt and look at it. Now I'm faced with a $1600 to $1800 out of pocket repair. Very sorry way to treat people. They very well may have the part you need but if they sell a bad part good luck.

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Kaylon Turner

Received false/misleading information in regards to ordering a product. I was specifically told that I was ordering Nissan hubcaps, not hubcaps for a Nissan. I asked multiple times for clarification. When the product arrived and was not what I specifically asked for, I was told there would be a 20% fee associated with my return. Very dissatisfied. The staff was also rude and made inappropriate faces as I left the building. So glad I didn’t treat them the way they treated me. I thank God for growth and maturity. I pray that you all are soon able to hire staff that love what they do and have respect for customers.

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amir Phone man

This place is a joke. I have done plenty business with them. But today they showed me a different image of their self. The owner it self looked at me in my face and said he can’t write me a valid check for my $143. He claimed that I haven’t cashed it and it expired. What a joke. I suggest you guys find a honest junkyard to deal with. They don’t appreciate people that spend their hard earning money on their junk parts.

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Robert Carwile

I am very impressed with this company. I purchased a part for my Honda Odyssey online. Paid on April 12 and installed on April 15. That is fast shipping. Customer service was top notch and knowledgeable. I was absolutely impressed and will do business again. Highly recommend!

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Trenton Lomax

I was looking for an alternator for my daughter's car about two weeks ago and they had one in, the last one at that, I put it on in the parking lot, in the rain, and it works perfectly. The only downside was when they went to get off the shelf and couldn't find it because one of the other employees put it in the wrong place. Not speaking ill at all, but it is important to pay attention to detail in order to keep the customer happy. 4 out of 5 stars from me

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Willie Nettles

After speaking to employee and you give them year of your vehicle also part looking for. The employee states its there and I make 45 minute drive after arriving. I ask for the same part now I am told they do not have it time gas wear and tear on vehicle for blank trip is what I received.

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Wanda Tyson

Very helpful but didn't have what I wanted. Okey was a good salesman he sent me to someone that had one

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Shawn Felts

Bad moter sold 2 me by Josh Bank I was told they got it from someone else my customer never received car back an I have not been paid for labor first time these guys sold me a moter that they no was bad don't want labor so you might want buy engine some where else tell me I don't have labor warranty on something I just got from them b careful who u buy from y would I charge my custom for there mistake these guys want do nothing not even half an talk very bad 2 me bout there mistake told me tell mycustom she brought bad moter Really

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Andrew S

Excellent first experience… purchased two bucket seats that came out of a wrecked vehicle.. … spoke with Edgar and he said they would take care of cleaning them prior to shipping which once the seats arrived, they had certainly done. Both seats were in good condition and matched the pictures on the site but were cleaner 😀 … The seats were packaged really good. I would certainly do business with them again 👍

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Steve “Papa Jefe” Rittenhouse

I've done business with Counselman quite a few times and am always happy with them. The staff has always been knowledgeable and courteous, and as helpful as possible. I have only ever had one problem with them, in which I placed an order for a starter but they ordered an alternator. When I brought up the mistake they were very apologetic and got me the starter I needed within a matter if hours - a part that most retailers would have taken several days to source.

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Jacob M

Great customer service! I don’t know why anyone has reviewed them negatively, I experienced nothing but politeness and helpfulness. I bout two(2) nearly brand new tires that had previously been on a Chrysler for $50! They still had the rubber nipples on them. I drive a Mustang GT and have no trunk space due to a sound system, I went it and asked for something to cover my leather seats. Two employees went searching for something they could give me to use. They came back with all they had big enough and it was 8 medium garbage bags. I fashioned a make shift seat cover from them and the tires rode all the way home in my passenger seat. I would recommend this place to anyone, even family. They made even my little concerns a priority.

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Darell Smith

They had the part i need and it came with a warranty and it was less than half the cost of buying it from a chain auto parts store they had great customer service and made me feel very comfortable definitely will be back for my parts needs

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Angel Kerney

Very sweet man at their front desk who helped us plus the part we received was in excellent condition 🤪 thanks guys you are great! Will highly recommend to everyone!

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PODKAYNE HARRIS

They called me back answered all my questions were very curttious and extremely polite. And have me good advice. 💯💗👌 Thank You!

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Jessica DesPrez

Thank the Lord for Justin! My Volvo XC90 broke down and I just happened to be so close to councilmen. They had my part in stock gave me an amazing price!!! Nothing like a bit of sunshine to my horrible start of a vacation. Thank you Justin!!!!

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K Griffin

They do not honor their warranties. I purchased an engine from Counselman for 850.00. I purchased a lifetime warranty on the engine. The engine went out within a 2 month time frame. Counselman told me that they wouldn't honor their warranty because I ran the engine hot, which was not true. I spent over 1200.00 and they wouldn't stand behind their warranty. A complete rip off.

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scott reese

I find it really hard to believe they have no parts for my car! Searched online for 3 different parts and no results for any! I have a very popular model and year, 05 Nissan Altima, and looking at the pics they have what appears to be thousands of vehicles! No Altimas!?!? Can't see that possible! Not helpful at all as far as online search.

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Jennifer Jeter

these people are rip offs. twice I went there looking for parts and they ask way to much. looked online for a right side mirror for my mustang today. found a brand new one for $48 then I called these people and they wanted 60 for a used one.Really people. a mirror that is used maybe $20 to $25.get with the times. parts are cheap online now and you should keep up with the prices.

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James Lizana

Great experience, and awesome prices. The employees are very helpful and knowledgeable. I enjoyed the time I was there. Well worth the drive from Mississippi.

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Layne Stuckey

Go see my friend Alex

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Tyesha Carter

They were very helpful considering I didn't know very much

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Jimmy H

Ridiculous prices. Rude staff. People work why do y'all close at 5 pm? So what you have is a business; where even if i could make it there when i get off before you close. I still have the pleasure of dealing with a rude associate and being scammed on a used car part.

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Nathan Kostmayer

I had several differant options when looking for a used engine for my car, however i chose to go with Counseman because the offered the engine with the lowest miles (44K miles) and the best warranty (6 months), The engine was overpriced although i didnt mind with the low miles and warranty. The engine was installed by a professional automotive shop, a week later the engine blew up, it was internal damage with the valves, which should be covered under warranty but when i called they told me that valves are not covered under warranty and just blew me off. I ended up having to buy another engine at another salvage yard. This is very poor business in my opnion. Please beware if you intend to buy here, once they have your money they could care less about you

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Christine Stanford

Had what I called for waiting plus had all info and matched vin# to make sure parts matched my needs. I was very impressed and satisfied by everything..will highly recomend!

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Thomas Wade

Danny Hall was amazing! He went above and beyond customer service! I will recommend him and Councilman automotive in the future.

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Brittany Jackson

We was giving the wrong alternator not once but 3 different times! Great prices and people were nice and friendly other than that

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Jakara Jackson

They have amazing customer service. They're polite they're caring understanding everything it takes to have a business. They care about their customers.

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Billy Jenkins

Gabe (internet sales guy) is horrible to deal with. Lies about parts and has an attitude. Does not own up to his mistakes and instead blames customers for his errors.

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Vickie Unicornmom

Very patient and willing to take the time to talk. Cody was bending over backwards to help me with the part for my car.