Counselman Automotive Recycling, LLC - Mobile 36612

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paquita peters

ABOVE AND BEYOND! I flew in from Atlanta to pick up a part for my daughter's car I could not find in Georgia. Once I told Tim Deming I was flying back, him and Alex Salva went above and beyond to box the part up for me to go under the plane. I am forever grateful for their customer service!

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Terry McKnight

Had garage purchase a rear end for my 2014 Ram 2500 in March 2024. 4 months laster it has failed. When to Spanish fort location and spoke to Justin. Explained the situation. He looked it up on the computer and found where the repair facility had purchased it. I was told I'd have to go the the repair facility as I was not their customer and I'll quote ( we don't even know who you are). Furthermore, when I told him what it easy doing he said they all do that. I had the truck there and he wouldn't get off his butt and look at it. Now I'm faced with a $1600 to $1800 out of pocket repair. Very sorry way to treat people. They very well may have the part you need but if they sell a bad part good luck.

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Kaylon Turner

Received false/misleading information in regards to ordering a product. I was specifically told that I was ordering Nissan hubcaps, not hubcaps for a Nissan. I asked multiple times for clarification. When the product arrived and was not what I specifically asked for, I was told there would be a 20% fee associated with my return. Very dissatisfied. The staff was also rude and made inappropriate faces as I left the building. So glad I didn’t treat them the way they treated me. I thank God for growth and maturity. I pray that you all are soon able to hire staff that love what they do and have respect for customers.