Eagle Head Auto Parts T1P 1H8

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Hunter Bjorgan

Was told to come here for a day to "see how I worked" and I was told to put a transmission in. And while me and another employee were putting the trans in we got told to take it out. When asked why all I got was "just take it out" not knowing what I'm supposed to do. No one explained why or anything, it also doesn't help when they speak to each there in their native language. So how am I supposed to know what I have to do when I'm getting no direction or English spoken to me!?

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Aleksandar Mihajlovic

Wanted to buy 2005 Dodge Durango from these guys, and they didn't disclose that vehicle status is salvaged, and going from one auction to another from 2015, never registered for six years, and not disclosing that it is an American car with mileage in miles, not in kilometers. Shady business, and I would avoid dealing with them. Had to waste $45.00 dollars for CARFAX to figure out what peace of junk they are trying to sell.

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Malcolm Sturgeon

I had a terrible experience here. I left my vehicle with them for the day (dropped it off the night before) and they never even looked at it. Communication was non-existent, very unprofessional. Stay away please.

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donna fadden

Our vehicle was at Eagle Head to have a part replaced. We picked it up this morning as we were told it was ready. The mechanic informed us that the brake lights and signal lights don't work anymore, and the check engine light is on. He has no idea what caused these problems to occur while he was working on the vehicle. The lady who answers the phone said they only changed the part they were asked to change - they weren't asked to fix the lights. She can't understand that they weren't asked because they weren't a problem when the vehicle was taken there. Now we get to take the vehicle somewhere else to have these items fixed. Please don't take your vehicle here for work. They arent't the least bit concerned about the problems they have caused or in trying to fix them.

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ken kesler

A week ago I went in and asked for a canister-style ignition coil. Was told to come back in 30 mins. Came back 90 minutes later & was told to wait 5 minutes. I left after 20 minutes. Yesterday I went in and asked for an ignition harness for a NON-AUTOMOTIVE-related project. They wouldn't give me one. Nor would they let me take one out myself. TOTAL NON-CO-OPERATION. Don't waste you time here. You're better off at Pick N Pull.

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Timothy Link

was johns apprentice for most of the time i was 17, have been meaning to leave this here for awhile in hopes of saving anyone considering bringing there vehicle in. do not. John is a wife and child hitting employee abusing customer disregarding evil man... stay away

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Jackie Taylor

We were stranded on the side of the highway, halfway to our destination. The service here was fantastic, they went out of their way to work on our truck, late into the evening to get us on the road without a hotel. Honest prices and good people.

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Ross Rohl

Pretty much charge retail or more. You to prepay to get your part. Then wait, wait, wait, or go somewhere..... EXample: An Explorer Door handle. Quoted at $50. No questions about the color. Just 50 bucks. Go entertain yourself while we remove your part.Meanwhile, I call the Ford dealership in Strathmore and was quoted $47 dollars for the same part. I said "PARDON"!The absolutely worst wreckers I've ever dealt with.You will be better served to source your parts from Calgary, or online for that matter.It's the third time (if not forth {fifth?}) I've been disappointed by the way they conduct business. They have become complacent, with no competition. Ridiculous.So Much for keeping it local.

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Jaron Cuff

I have been going to John for years now and have never had a single problem with the service I receive ,John took time out of his own spare time to ensure my car will be ready to go, I went in for prolblems with my car not holding charge and he diagnosed it right away and for a very reasonable price, I live in Calgary and come to Eaglehead to get my car fixed because I only trust John.

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Josh Bryne

Terrible customer service! Talked to a girl for a week about part for a ram, she assured me it would be ready for pick up days before I got there. When I got there the truck hadn’t even been pulled into the shop and wasn’t going to be. I Traveled 3 hours for nothing. Biggest joke of a company ever.