Global Auto Recycling 60120

K

Kevin Crawford

I highly recommend you don't shop with this company. They lie. They will curse you out and hang up on their customers.. I paid 2100 for an engine that was not efficient. I called within warranty and have been waiting for months for my money back or a new engine. I have text messages pictures and voice recordings of the lies they told me. I now have a lawsuit in order. Worst money I've ever spent. Don't believe these scammers. I've been more than patient!!

M

Muhannad Alansari

Don’t come here, they lied to me. I called and I asked what time they were open to and I was told Noon. I drove 45 minutes and pulled up at 11:35am and they decided to close early. I called an hour ago and I was told noon. I wasted time and gas to get there then have to lug a used transmission all the way home. Not how you do business. After I called them 3 times because I saw someone inside the location, the guy didn’t care what I said and hung up on me. How do you do business like this?

G

Gilbert Khoshaba

Worst customer service experience ever. I called yesterday about a part, and the person I spoke with took my info, said they’d check availability, and call me back. No surprise—they never called back. I called again this morning, spoke to someone else who confirmed they had the part and told me to come pick it up at 10:30. You guessed it—when my employee arrived, they said they didn’t have the part. I called them back, and now they’re saying, “Pay now, and we’ll have the part ready for pickup in two days.” This isn’t even the first time. The first time I dealt with them, I called ahead to confirm they had a part in stock. They said yes, so we went to pick it up. After we paid, they suddenly told us the part would be ready in an hour. My guy had to sit around and wait. If you actually need to get work done, avoid them.