Elgin Super Auto Parts 60120

A

Amanda Vasak

I reached out to Elgin Super Auto parts in need of a seatbelt part that was on back order by Ford. Jason answered my call, was super friendly and helpful. The best “part” - they had what I was looking for! I’ll definitely keep them in mind when I need a part. Thanks, Jason!

k

kenneth Schroeder

Had a great experience. The workers were extremely nice and friendly. The service was extremely quick too. I walked in and the receptionist worker greeted me and asked about what I was looking for and my vehicle model. He then found the part and lowered the price a bit. The cashier was also very kind. I went out to the back and gave the guys my receipt and in no time i had my wheel. From the time I walked in and the time I left, it was under 15 minutes. It’s also nice you don’t have to go into the junkyard.

T

THE KRAFT ADVENTURES

Elgin Super Auto is outstanding. They didn't have what I needed today, but told me where I could find it. Great staff, honest, and a pleasure to work with. Highly recommend this business.

B

Bravado Combo

Waste of time. Horrible customer service, trying to get someone to assist you here is like trying to bleed a rock. The selection was nothing special with higher than expected price. On top of it the place smelled like garbage. I'd stay away unless you like shopping in a dumpster. Edit: Yes i'm reviewing the right place. Have you ever walked the saled floor of your own shop? A smell of mixed old rust and sweage. I wouldnt be suprised if you were the gentelman at the desk, you're just as rude as he was. Smelt so bad im tempted to call OSHA

G

Go Go Auto Parts E-Commerce Department

Always a great experience with Elgin Super. Ordered a door and fender for an old Focus and they showed up looking like brand-new. Highly recommended.

m

mark turmel

Do not buy parts from this place they me ship a broken regulator that wouldn't work and not wanting to take it back. Look elsewhere instead

C

Christian Elliott

Ordered these Friday they just arrived today (Tuesday) Tom is the gentleman who I spoke with he even had the courtesy to call me and tell me shipping had gone up and asked if I wanted my money back I’m still in these cheaper than some remand that are painted off eBay plus they have the center caps minus one and the monitors! I will be doing buisness with these guys from here on out! Excellent service and fast shipping

B

Bimmer Motorworld

Jason was super quick to help me get what I needed even, even easier payment method

D

DARSHAN DAVE

Amazing service with quick delivery. Within 20 mins, part was ready to pick up.

J

Joel Hurley

Was able to get what I needed... Miguel was more than helpful in assisting me in my purchase. Will definitely be returning.

A

Abe Lungu

Really disappointed with the communication at Elgin super auto parts. I came in the night before to place order for a tail light and trunk assembly. I specified that I would also like the hinges for trunk. Next day when I go to pick up parts, I find out that they only charged me for trunk and not the tail light and they forgot about the hinges. I am currently waiting for the hinges to be provided free of charge which is nice but I have been waiting for about 35-40 minutes already. This could’ve been communicated better so I don’t waste an entire hour here. I feel as if my time is not respected. Shouldn’t tell a client “10 more minutes” then proceed to take 25 minutes. Would like to see better communication and respect clients time.

J

JDM8471love

This place is terrible with no customer service experience, got past around from representative to representative and none would be willing to help me or even listen to what I was looking for, never doing business with these people again.

J

José Ardilla

This places has the best prices and the best serves. thanks to Jason for all the help today 👌🙏

R

Ron Warr

Wouldn't let me cancel order even though I emailed day before it shipped called that day no answer but followed up with me after the weekend to tell me it already shipped. Add the cherry to the top they can't follow basic shipping instructions on and left my address number off the package so ups returned it. Thanks for a great experience!

A

Al B

I've been a long time costumer, they have a great selection of parts from newer vehicles, usually find what I need, great costumer service

K

Kane Doe

Shout out to Jason made this the easiest experience possible-from Jourdan in Rockford

D

Daniel sigler

Bought a pair of used headlights from nelson at elgin super and holy cow they are like brand new!! I was definately happy to see how clean they were. I highly recommend this place to anyone!

V

V

Literally can't get anything done correctly got a transmissions from them and it was already blown then I get a new transmissions from them that took a week almost double than it took for the last one and didn't give me the brackets for the shift linkage literally children running this place. Would leave a 0 star review if I could.

j

jennifer ruiz

Called and spoke to Tom, looking for an engine. He was very knowledgeable and helpful. Tom gave me a great deal and was able to find me a low mileage engine. It was ready for us the same day. This was a great buying experience. I will definitely be using them again and recommending them to my friends and family.

j

jimmy g

they had a part for my truck that I needed, they had it available same day for a few dollars cheaper than online. They do have a strict return policy so make sure the item you are getting will fit your vehicle before you purchase. Some employees have better custumers service skills than others but it's a junk yard not a 5 star restaurants so it is what it is. Over all I'm happy with my purchase

T

Tim Wells

This place is a rip off. They over charge you for parts. They would rather scrap the vehicle than sell you the parts at a reasonable price. I found cheaper an better grade parts in Chicago. Thanks for allowing me to go spend my $1200 in part's with another business. Still much cheaper than the price I got quoted. Rip-off I gave the correct review, and no this is my only review. I said it correctly. You all are a rip off. I called earlier about. You state one price for the part, but what people don't know is. You don't give them everything that comes with the part. If a part has 7 pieces to make a whole part, it's supposed to have 7 pieces. Not you only get 2 of the 7 pieces needed, but I can pay extra for those pieces that's supposed to come with. That's like selling shoes with no shoe laces, but I can pay extra for the laces if I want them. Rip-off like I said. Just admit that your trying to pocket extra money for yourself. Hey $1200 wasn't enough for you. You wanted More. So I took my business elsewhere. 6/1/2022 so everyone will know how recent this just happened. That's bad business

J

Jason Carroll

Tom was great taking my order and helping to explain the issue I was having with my car. I received the part fast and it worked great and got me fixed up. They will be my next call on parts for sure.

K

KJ Wildeboer

When you call Elgin Ask for Tom, he is dependable and knows his stuff. Its nice knowing that i get the right parts and no issues. Give him the guys over there credit they put up with a lot, Also making their lives easier giving them the vin or exact part number will give you the less headaches in the long run. Again ask for Tom when you call this place! Great Service very knowledgeable

R

Ronald Langhans

Use to be a great salvage yard. However lately the slide has shown. The parts search on the website leaves much to be desired. Then you call, and get hung up on. Call again, and you wait on hold for 12 minutes only to hang up. I love going to this yard, but hate trying to get honest answers. Used to be in my top five, now maybe 10.

b

brain_smyth

Excellent experience. Quick and informative communication with Scott online. Friendly service on site. I was in and out of there in 15 minutes, which is saying a lot - considering I purchased an entire rear axle assembly for a full size SUV, as well as a full front differential. Will definitely do business again should the need arise. Thanks again, Scott, Nelson and the nice lady working at checkout!

A

A Rico78

I just when to look up for some use tires and Nelson was really nice to help me out find what I needed.

n

nick S

Nelson was very good and gave us a reasonable price for a headlight.

E

Edu Martinez

Don’t go here place blows as slow as workers and no good for nothing pick n pull or rt 14 junk yard 10x better

Y

Yerimi Zavala

I Have been using Elgin Super for quite some time now for all my used part needs and I’ve had nothing but positive experiences. Tom Evans Is always a great help, He goes above and beyond to make sure I receive the correct parts, as well as getting them to me as soon as possible.

N

Nick Lewicki

I Would have to say this place is the best place to get any parts you need for any of yours car parts,I have gotten probably 6-8 engines and other parts from this place and they always make sure it works before they sell it and they have never let me down they are the first place I call for any part I need because there is one guy I deal with at super Elgin and his name is Tom and he is probably the best person you can talk to because he can get you any part you need and will work with you.if he doesn’t have it he can get it in the a couple of days with no questions asked so I highly recommend giving him a call when you need any type of automotive parts he is the man to call. Overall this is the best place i go to for any parts for my cars because they beat any other junkyard nearby by far. So if you your looking for a part give them a call and they will help you out because super Elgin has my business to keep coming back and so should you for any type of automotive parts.