Keystone Automotive - Salt Lake City 84104

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Silivia Suluka

Price is amazing! Service is amazing! What more can you ask for? I might wait in line for a bit but that’s because they are giving EVERY customer great service. So I never mind the wait! Thank you for making all my transactions easy, fair and fast.

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_fluffybear 801

Eghh I got an alternator from these guys and tho it worked the process was hell and then the alternator was all broken so I had to swap pieces from my old one to make it work. Over all it works so I'm kosher I guess. They got good part finds

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Dave Coleman

They were very helpful unfortunately I had gotten the wrong part take care of it as best they could was happy with the service just wish you would have been the right parts

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Laura Lee Castillo

UPDATE: Sadly I have to change my review on this place. There was no warning and the car just died.IT DID NOT OVER HEAT.NO WARNING LIGHTS NOTHING.I was driving and it just stopped. The warranty we had on it was not honored and they did everything they could to get out of it,the motor blew in it before the warranty was up and they said that the motor was overheated and our automechanics said that they were going to try and get out of it and say that it had overheated when it had NOt. THAT the motor was not good when we got it,Basically they DO NOT honor their warranty.It was under miles and should have been honored and they will do anything they can not to honor it. BUYER BEWARE IT IS POINTLESS to have a WARRANTY if it's NOT going to be HONORED.SHAME ON THEM FOR SCREWING OVER MY DAUGHTER WHO IS A SINGLE MOTHER OF TWO.AS A BUISINESS YOU SHOULD TRY TO DO BETTER AND ADMIT WHEN YOU SELL A BAD PRODUCT.WOULD NOT RECOMEND YOU IN THE FUTURE FOR A MOTOR PURCHASE.Came in today and picked up a motor for my daughters ford explorer, was given great,helpful friendly customer service. The young gentleman who assisted me was super.He was was very polite and accommodating.I wish I would have thought to get his name..

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Tim Culiomin

Very unorganized shipping and inaccurate information given when calling

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Mike Tyler

It is Friday July 3rd, 2020 9:30 am. I went to go pick up my part today so I can install it. The office is closed. There are no signs saying they will be closed for the holiday etc. I called and nothing on any message as well. I called Jose and left a message as well. My sales person didn’t tell me “hey, we will be closed Friday” either!This is is really unprofessional for such a large corporation!I really expected better from this company and I am frankly extremely disappointed!Mike Tyler

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Mike Pettingill

Highly recommend. This company take the hard part out of scouring for auto parts. They have new and used options. The used parts sometime require a replacement but that I what you would expect if you were to go pull the part from a junkyard your self. When that does happen there is a warranty or exchange policy that helps. I have worked with LKQ for nearly a decade and they were upfront and when ever there was an issue they were willing to work with me to resolve them. I worked with them on a wholesale end but they also do retail. Great option for auto parts and a market fair price.

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Blake Van Etten

WORST AUTO PARTS EXPERIENCE EVER!!! Tried buying a part from them which they had in stock and said that they would ship it to me. I received the wrong part twice after I specifically told them what I needed part number and all. After the big hassle of them messing up my order and shipping the wrong part and having it returned I am still getting a bill from 3 months ago saying that I need to pay for the part that I returned.I understand that mistakes can be made so I thought that I would give them another shot. Once again I had the worst experience ever! Ordered a bumper for a customer that I was in a huge hurry for and they said it would be shipped out and I would see it the next day. After a couple days I called to find out that it hadn't been shipped. Once they promised it to me by the next day again it didn't show. I ended up having to talk to 3 different supervisors before I was able to get the stupid bumper. Once it showed up it was the wrong bumper. I ordered one without sensor holes and they sent the sensor hole bumper. When I called back to ask what happened I was told "well we were out of the one without sensor holes so we figured that you could make this one work". Never again will I even think about calling them for anything. Also when I payed with a credit card for the bumper it took at least 3 weeks for them to give ma a refund on my card. Beware with this company!

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Brent Moser

These guys were great 20 years ago, they have since become as expensive as OEM. If you call them they don't seem to care , I was told by sales guy that "20 years ago socks were $3" , that's really no excuse for being 2 to 4 times more expensive then all of their competitors online, I was however given great advice .... "well get it from them then!" And I will AND I will stop calling them for price quotes moving forward .... Your welcome for following your advice .... I will not call again and I will continue to get it from anyone but Keystone....

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MAYZING AUTO LLC

Worst customer service ever. No one answers the phone and no one returns calls. How do they expect to stay in business if you can't reach a sales person.