LKQ City Auto Parts of Durham 27703

W

William Davis

Cars not in locations. And to be totaled, crashed, and junk cars that you have to go out and manually pull your own parts after vehicles have been ravaged by every previous scavenger, they turn around and make you pay %75 of parts store prices without any guarantee or pay half part price for warranty that only grants you credit for original purchase price. I'll be taking my business to Warners or better yet rock auto

C

Caroline Brown

Needed wheel rim. They knew they had the part. Well organized, but still took a while to find bc such large inventory. Price was great, included warranty in case part didn't work. Highly recommend

T

Tony Said

I drove here all the way from Knightdale. Parked at 4:30. Asked a customer walking out what I needed to bring in. He said I needed the crossbar only to get the wheels off. Walked in at 4:32 pm and said I could not go in. What kind of customer service is this. No where it says on the website you can't walk in. Only the door. How would a customer know that when that is false advertisement on the website. I wasn't let in a technicality and false hours on website. You can't even talk to someone on the phone ahead of time because it's an automated 800 number. Bad customer service and false advertisement on the hours.

H

Herman Munster

I like LKQ in both Raleigh and Durham. They're well organized, and the prices are fair. I could give it five stars, but just holding back a bit. I have found another pick a part junkyard out on Poole Road that is very good, and a small privately owned operation that is also well organized and very good on prices.

O

Oshea Eubanks

Was going to sale them my vehicle...so I called and they don't have a main line so u have to call 1800 number so I call the operator was very kind and nice....the problem came when I got a call back from the main salvage yard...the girl was very rude trying to tell me to leave my keys and title in the car lol like really!!!! So im telling her no ill bring it when. I come...long story short I believe they was trying to keep my car and not pay for it so ITS A NO FOR ME

L

Laurence Marks

Pretty well organized. You can ask for a list of locations of similar vehicles. Annoying that they charge admissions for each person in a group.

T

Tolanda Barnette

They use to have everything I needed and now when you call, you can’t get a soul on the phone to save your life! I have finally gave up on these people and took my tail to WAGNERS! Can the people at least answer the phone for people calling!

J

Juan Quiroz

I always find the parts I need, when the dealer tells me that it is already discontinued

N

Nick Hall

This place used to be to get the best deal on used auto parts but in the past year or so the prices have went way up, your charged for a warranty, they add on an environmental fee, and they find every little thing to add on what you have bought.. and today I had a set of four wheels which came out around 250$, so I asked if I can get a discounted because one of the tires had some slight cracking, but instead as I was walking to get the other Wheels to bring in one of the other employees comes out runs his box knife through the sidewall, says if you don't want to pay for the tire I'm making sure you can never use it. They were acting very Petty for used tire that I could have used as a backup.

F

Fabien Niyirora

Their prices are the best. You can save yourself thousands in repairs by using this location. I went to get my car fixed. This one shop was charging me $1,200 to fix everything that was wrong with my car. I came here bout the parts for less than $140. I installed everything myself in less than 2 hours. Nobody can beat their prices. You can’t be lazy here. You have to be willing to take the parts out yourself and know how to install them. Their app is the best feature. You can search the type of car you have and they show you where they are row number and spot. It is amazing. I highly recommend. Best self-service salvage yard around Raleigh Area.