NAPA Auto Parts - Auto & Truck Parts 95376

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saddam qinnab

They have professionalism issues they closed before business hours even though I called and before I go and he said they are still open and I went there and someone was inside but the door was locked of course I wont to go again

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Bruce Kimbrough

Great service and great people behind the counter, best audo parts store!!! If you've been you hit give them a chance it's like your family all the people are fantastic!

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Ken Hildebrand

They have great service and advise i work on diesel tractors and hondas . my chevy ect.( no fords lol. ) They have the parts for alot of equipment besides cars and trucks . thanks to the guys that make this happen . K.H.

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Chad Call

It was okay. Prices are kind of high. And while Dennis (man with mustache) is cool and quick to handle your problems, when I realized I had gotten the wrong part (my own fault), and called to find the correct part, Aric (younger guy with long beard) answered, and when he asked whether my car was manufactured in the U.S. or Japan, I could only find the manufacturer name on my car, and when I read it to him from the tag on the inside of my driver side car door, he said "Oh, that's Japan. It was made in Japan." And I just said, "you sure? Well, okay then." I was confused because I had only given him the manufacturer company name, and was surprised he was able to find so instantly where it was! Well, loe and behold, THEY WERE THE WRONG PARTS AGAIN. But to my own credit, I didn't notice they were wrong until I had already altered them to fit the car. Well, I couldn't return them anyway, but when I called again to AGAIN get the CORRECT part, Dennis answered, and then gave the phone to Aric (so I'm assuming Dennis was nearby during the whole call), and when I said that it must be made in the U.S., and not Japan, Aric immediately started talking over me, rudely, saying "well you told me it was Japan. So I got you the parts for the Japan model." And "No, no, no. I never said it was Japan. You said it was Japan!" So when I said "the only info I had was the manufacturer name. How could I possibly know it was made in Japan? Besides, I'm the one looking at the label. Why would I say Japan if it said U.S.?", he just ended it with "I'm not going to argue with you man." Hahaha okay. This is more a review for Aric than the ship itself. That guy needs to work on his humility and his integrity. Even if you don't remember, just say you made the mistake. It harms no one if a customer comes back and returns the incorrect part for a correct part, and if you "admit" to having made a mistake, even if you don't think you did, a customer is far more likely to return to you. Anyway, it was a pretty bad experience dealing with Aric. Dennis was always smiling and quick to serve customers.

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Kimberly De Lima

They charged my battery for free and tested and just great guys 7n there. Very helpful. I needed my motorhome battery checked and the guy in there charged it overnight and verified volts. Awesome!! Thank you!

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Michael Beers

Awesome customer service!!! They are extremely helpful and friendly.

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P W (NoQualy)

Good quality store brand parts. Can typically get next day if not in stock

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Muhammad Ali

Good place, I called to check if they have something for my car they said yes i picked it up next day, Exchanged my car starter with a ref. one and i didn't find it anywhere else in this area, happened before with my alternator and exchanged it, prices are not the cheapest but still not bad.

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Pete Bagnod

I am a big customer of Napa auto parts. I have bought auto parts from Napa auto parts for most of my life. They always have quality parts for all of your auto needs. The people are always friendly and curtious and seem to know exactly what you need. I am a firm believer that they are the premier parts store in town.

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J

Came in looking for a tool. Younger guy at the counter didn't know what I was talking about and just went on about how he does the job incorrectly. Left empty handed.