NAPA Auto Parts - Motor Parts Service Company 71457

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william wiley

I was coming home from Texas on 12/3/21 close to dark with my fifth wheel camper, on I-49 south of Natchitoches my Duramax had an idler pulley go out and burned my fan belt off, I was hours from home and no one to come to me, I called Oreillys, Autozone and a couple wrecker services and no one would bring me the parts I needed, I begged and said I would pay extra to bring to me I could fix it myself I just needed the parts. I was 7ft off the interstate and 18 wheelers were blowing by 80mph and they would not move over a lane I was in a bind. I called NAPA they were my last hope, JJ answered the phone, had the part I ask to deliver to me and he brought it to me in his personal vehicle when he got off work. This was a life saver and this reflects on the good quality of this NAPA store and the management it has, NAPA in Natchitoches really set themselves apart from the competition I hope management there reads this they should be proud of their store and employees.

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glen

I've always been treated great at this place, I like the McCains a lot

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Justin Smith

The staff is usually always friendly and helpful. And most of time they have the parts you need in stock.

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michael adams

The part working find but the young man attitude wasn't that great first he gave the wrong part, he exchange ,then he mess up on my credit card he finally got it straight when I ask him to explain to me what he did because I didn't understand at first he got to blown up in the face but I kept my cool because he was a young man I just told him to come down in a nice way and explain it to me because when I see it on my credit card that be understand what going on that reason I gave it a 3 star the part is working great

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Ronald C. Merritt

We broke down on 49 & was about 23 miles, called & after calling dealership & other parts looking for my turbo hose we needed on our F350 they actually had it in stock...they closed in 30 minutes...but told us to come on & they would wait!! Customer service beyond!!Thanks guys!!

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Mary

Very helpful but dis not have the part I needed for my daughters car.

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Wayne Lodridge

Good people, service, friendly people. All my auto needs

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Sunny Arceneaux

Excellent service. The sales team is very knowledgeable and helpful...

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Paul Butz

A lifesaver! 2 hours away from home and they made a hydraulic hose that I needed.

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Dennis Basco

Best parts store in Natchitoches good people too