O'Reilly Auto Parts 35967

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RAGIN DAILY

We broke down on our way to Talladega, on a Saturday morning. We had our truck towed to the O'Reilly in Fort Wayne. We threw a serpentine belt. I had called to see if they had it in stock. When I got there, they greeted me by my first name, had the belt on the counter and the tools needed to do the repairs. (My cell phone number had come up on the caller ID and they looked up my account on their system). As we got into the repairs, we found that our water pump was out and that was why we threw the serpentine belt. They didn't have one in stock but the auto parts store next door did. I asked them if they knew a mobile service to help us with the repair. They did. On a Saturday, we were able to get our parts, repair our truck and still make the race on Sunday! Wow! Great customer service!!

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Cory Goin

Best parts store in Fort Payne the staff is very knowledgeable and are willing to not only do their jobs to a high degree of expertise. They are also willing to go beyond and help you any way they can even if you don't buy a product from them.

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Tha Dude

Great customer service and friendly, helpful, and knowledgeable staff.

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Paul Grube

All O'Reilly auto parts are good places to find the parts you need fast

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Joe Mama

Give Tucker some more training with customer service as well as not giving people false information about their vehicles. If you don't know, ask someone who does or look it up for the customer rather than giving out the wrong information or just simply say you do not know!

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Donald Adams

Always have what I need at a good price.

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shelli bevel

Very professional, and helpful. Found out what codes were causing my engine light to stay on.

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Mary Beth Escher

Hasd what my hubby wanted for his car

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BRANDI A.

The store is conveniently located at the outer edge of town, which is great. When Ft. Payne gets congested this store is still pretty easy to get in and out of. I haven't run into any issues with the boys that work in there. Mainly because I haven't had any vehicle issues that required knowledgeable employees,. But I think that they would do just fine in that case

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Th

Loved the service got the help I was needing an plus the employee came out and tried to help find the part but sent me to a great mechanic