O'Reilly Auto Parts 27312

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Nicholas Meskhidze

I used to shop at this store because of the exceptional service. Not any more!I wanted to purchase rotors for my SUV. They did not have them in the store and I was given a receipt and was asked to check back in 3 days. When I went back to the store to pick up the rotors, I was told that there will be an additional charge for the shipping fee. Think about it: 1) who is charging a shipping fee on ~$150 merchandise? 2) I had a receipt that did not include a shipping charge, and 3) The rotors were shipped to the store. When I complained, I was told that the person who helped me last time is not working for the company anymore (as if this is somehow my problem) and therefore I have to pay for shipping. Of course, I did not purchase the rotors and will never go back to this store.

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Verne Petz

This place is great! The customer service is excellent and very friendly with exceptional knowledge of their products to help you make the right informed choice. Their pricing is more than fair and more competitive than their competitors.This is my goto place when I'm in need for anything auto.

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Brian Green

I've had good customer service in the past but today's experience was unacceptable. After having my starter tested with Tyler and found to be defective I did some shopping around and came back to price match the part. I have price matched at this store with Amazon in the past and was explicitly verbatim told that they would match Amazon's price. I came back to the store 30 minutes later and Tyler was not there but Sammy decided to argue with me and tell me that I was wrong and refused to be accommodating. Incredibly rude and he raised his voice at me. Wasted my time and gas apparently there is no consistency on corporate policy within this store.

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Nick Hollander

I'm not sure the cashier's name but me and my son went in there and he was beyond nice and helped my son have a good time and find some matchbox and Hot Wheels cars.

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Reynaldo Camacho

This is a good place for parts and they are very friendly as well,, if they don't have the parts in store they will have it for you next day in the am,, this is REY from Maxxusedcars.com

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Watha White

Price match guarantee. Parts truck arrives every other hour. Great staff.

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JP Christensen

This is a fantastic automotive shop the staff is exactly what I expect when I want auto parts. Tyler is the best, great customer service!!

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Andrew Erickson

Awesome! Super friendly folks helped me get a fuel and oil filter for my golf!

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Chris Kallio

The store is immaculate. The staff are helpful and friendly.

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Mark Bruno

First time in. Very nice will be back.