O'Reilly Auto Parts 23185

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Wally Stevens

Upon returning two items, which were purchased separately, one item was paid by cash, and the other a card. The cashier took upon himself to put all the refunds on the card. Sorry, but I pay my bills, didn't need his help. I have purchased many items over the years. At least there are many other parts stores here in Williamsburg.

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Pieraldo Baldovinos

I had to do and oil change in my motorcycle and they help me alot

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JOCELYN Castro

My car stopped out if nowhere. Thought is was the battery turned out to be Alternator. Sales associates was a very big help. He had a mechanic on hand came fast and put the new alternator on and cheap too. I am so blessed to find help quick specially with kids. Thank you guys.

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Kathy Ellam

O'Reilly Auto Parts on Merrimack Trail is the most helpful kind and courteous place from it's manager Kevin on down. If you are lucky enough to be served by David you will be counting your blessings all the way home. He took all his time and devoted it to installing a new wheel cover and seat cover for me. Every time I go there I am met with a warm welcome and "how can we help you today." Thanks guys and keep it u

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Kaitlyn Wise

I love that we finally have an auto part store on this side of town that is actually helpful. I love going in to see Gene, he's always got a smile on his face and he makes sure you're 100% satisfied by the time you leave. I go in there just for that reason, keep on smiling Gene you always brighten my day!

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dw6empires

My car was having troubles and don the associate who was working helped my wife and I out . He is truly one caring person. Thank you don..

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Jacob W.

This place is constructed of pure customer service. Everyone is always extreamly friendly and helpful when I come in. The manager Frankie is a class A guy and is always willing to help however he can. Just today I didn't have a place to change some transmission fluid out at and they allowed me to go behind the store and do it. They allowed me to use any resource they could offer and they even helped me crack the transmission drain plug when it was being stubborn. Will defiantly be sure to come back for any of my future auto needs here. Don't bother going to anywhere else.

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Zaleha Harvey

Luis was awesome. He was huge help with my car battery which I was sure I needed a new one. He tested and made sure I was good to. Saved me money! This is my new fav store thank u guy's

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Lachelle Givens

I went to O'Reillys in Williamsburg and I got a lug for my tire . The young guy told me how much it was, I handed him the money an in return he puts the change on the counter. I said, I didn't give you the money that way. He picked up the money and put it in my hand. I will not be going back to that place. Thank you but no thanks.

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Dan Clark

I work for a competitor. Upon getting off work one day, I needed to purchase a part. My store called for a 2 day wait to receive the part, so I decided to see if I could get it any quicker at one of our competitors. I was refused service because I was wearing my uniform shirt in their store. Even one of the employee's coworkers thought he was joking. I told him if he was serious, I'd never step foot in the store again. He simply shrugged his shoulders and said "ok".