Parts City Auto Parts - Kentucky Auto Parts 40380 (n/a)

R

Ronald Cain

Well I don't really know how to start off ,I took my car here to have an wheel Alignment done.I was told I needed front coil springs ,Inner tie rods and a idler arm , & Pitt arm,Well took it for a second opinion and a Third,both places told me ,Front shocks,idler arm ,and center link ,and sway bars end links,🙄🙄🙄🙄🙄🙄🙄🙄🙄🙄🙄🙄2 out of 3 got it rite,And let's not forget they also charged me $43 to grease the chassis,Then I find out some of the ORIGINAL OME PARTS DIDNT HAVE THE GREASE VALVES and the inner tie rods they couldn't get a grease gun on,( needed the L Nippels , so I paid all that to hit 2 spots ball joints,And I will never be back,

O

Orell Duggan

Terrible place!! Took my car there about 4 months ago to replace my right side wheel bearing. They told me had to be pressed in so it cost me $250. Dropped my car off 3 days ago to get my tension bracket replaced they finally called today saying it’s gonna cost more Bc they ran into a issue I said okay. They call back a hour later telling me they can’t fix it Bc theres a bigger issue behind it all, I say okay and go to pick up my car I see on the paper that my right side wheel bearing is bad again I tell her I just got it replaced here and she tells me “ if you come back she we will pay for the part and you pay for the labor” i shouldn’t have to do that, I already paid for it once. Go to the car the noise in my car was 10x worse I was so scared to even drive it home and before I was driving it a hour away to work everyday with a small rattle. Very dissatisfied with this place.

R

Robert Smith

I called this business at 10 to 5 ask did they have a part she said yes but told me she closes at 5 even though the website says 5:30 I I told her I was less than 1/2 ofa mile away I pulled up at their door at 4:55. All lights wereo but door was locked. I went to their garage door and ask if they could put on a thermostat they said no booked till oct 8th. I explained that it was an emergency and I could pay whatever they didn't care as they closed the garage door I went to my truck in the door looking at me was a blonde female she just turned around like I wasn't even there. Hard to miss a 16' box truck very unprofessional I feel sorry for whoever owns this business