Parts City Auto Parts - Kentucky Auto Parts 40380

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Ronald Cain

Well I don't really know how to start off ,I took my car here to have an wheel Alignment done.I was told I needed front coil springs ,Inner tie rods and a idler arm , & Pitt arm,Well took it for a second opinion and a Third,both places told me ,Front shocks,idler arm ,and center link ,and sway bars end links,🙄🙄🙄🙄🙄🙄🙄🙄🙄🙄🙄🙄2 out of 3 got it rite,And let's not forget they also charged me $43 to grease the chassis,Then I find out some of the ORIGINAL OME PARTS DIDNT HAVE THE GREASE VALVES and the inner tie rods they couldn't get a grease gun on,( needed the L Nippels , so I paid all that to hit 2 spots ball joints,And I will never be back,

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Orell Duggan

Terrible place!! Took my car there about 4 months ago to replace my right side wheel bearing. They told me had to be pressed in so it cost me $250. Dropped my car off 3 days ago to get my tension bracket replaced they finally called today saying it’s gonna cost more Bc they ran into a issue I said okay. They call back a hour later telling me they can’t fix it Bc theres a bigger issue behind it all, I say okay and go to pick up my car I see on the paper that my right side wheel bearing is bad again I tell her I just got it replaced here and she tells me “ if you come back she we will pay for the part and you pay for the labor” i shouldn’t have to do that, I already paid for it once. Go to the car the noise in my car was 10x worse I was so scared to even drive it home and before I was driving it a hour away to work everyday with a small rattle. Very dissatisfied with this place.

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Robert Smith

I called this business at 10 to 5 ask did they have a part she said yes but told me she closes at 5 even though the website says 5:30 I I told her I was less than 1/2 ofa mile away I pulled up at their door at 4:55. All lights wereo but door was locked. I went to their garage door and ask if they could put on a thermostat they said no booked till oct 8th. I explained that it was an emergency and I could pay whatever they didn't care as they closed the garage door I went to my truck in the door looking at me was a blonde female she just turned around like I wasn't even there. Hard to miss a 16' box truck very unprofessional I feel sorry for whoever owns this business

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Robert Brock

Had wheel bearings replaced, brought my own parts & it still costed $300. The most expensive labor I’ve seen. When questioned, they said they struggled to press the bearings in. I’ve had a constant wobble in my front suspension ever since.

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Amy Shouse

Had the oil changed in my car and needed some help with some things, they were very helpful and the wait was short to have the job done. The price was reasonable. Very friendly. Will definitely go back.

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Morgan Perkins

the two front shocks were left unbolted from the control arms, and my driver side brake caliper was not bolted to the truck, they blamed me for the unbolted shocks, very unsafe to let vehicles loose like this.

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Kathleen Jenkins

Always friendly and I feel good about having work done on my car here. They are honest and the price is right.

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Steady Mobbn

I wouldn't even waste time pulling in the parking lot🤮🤮🤮 They will hook you up that's 4sure!!!!!🤢🤢🤮😡😡

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Jason Kell

Excellent service, and great price on tires and alignment.

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Amelia

They tried to cheat my daughter and tell her that the parts on her car was broken and charging her exorbitant amounts to fix it. They claimed to have fixed it, but came back with the exact same problem.