I got wrongfully towed away by by Durango PD. Slade at S&R was kind enough to know that I got wrongfully towed away and waved most charges. He also then offered to tow my broken down vehicle to my house for free! I couldn't ask for better customer service from him and Cathy. They both were very kind and understanding and showed pride in their local business. This is the reason we live in this town, for amazing people like them. I would recommend their service to anyone. Thank you guys!Services: Local hauling, Car towing

Slade has been great to work with and exceeded all of my needs and at anytime of the day!! Very helpful and willing to do what it takes to make my experience managable so I was not inconvenienced! Use S and R for all your towing needs... you will be pleased!Thank you Slade much love!Service: Special vehicle towing

DO NOT USE! Look at YELP reviews! Horrible and Dishonest! We contacted them to help us when we slid into a ditch on a mountain road and he lied about being able to help us. He left us out there for hours before I found someone else to help. He requires a credit card before coming out and then charged $3,300.00 for doing nothing after attempting to charge $5,000 then $4,000.00!!

Very polite. They got there as soon as they could. Positive experience. Im sure with this being a small town other companies make sure they get negative reviews. Donovan was very professional, courteous and he took great care of my vehicle. Will recommend. Thank you S&R. Service: Special vehicle towing

They are great people as well as a great company to hire. Friendly staff and employees. Definitely great people to have in your corner. This company has all your vehicle needs. Services: Battery service, Local hauling, Car towing, Fuel delivery, Special vehicle towing, Tire change, Car lockouts, Battery, Motorcycle towing, Long distance hauling

Called via AAA because I locked myself out of my truck. The guys had it open in minutes. Great job. Thank you!

Last night one of the tow truck drivers was on my friends butt for no reason at all. He continued to follow him and stay close until we hit a red light and the driver decided to stop and start yelling at us for no reason. I think this company could have more respect and drive a little better.

We were connected to this company through our insurance roadside assistance. Arrival was during the window given to us and the tow truck driver was extremely helpful, including giving us advice on who to contact for transportation around town with a dog and helping us choose a service center where they would take our car. Highly recommended.Service: Car towing

Had a travel trailer tire blow south of Cortez. My roadside provider selected these guys too come do the tire swap (my Jack failed or I would have done it, but that's why I have a jack and have roadside!) They told me 90 minutes. I waited 120 and then started calling. Nobody answered their main line but the message said I could try a different number. I tried that number and the woman I spoke with said she couldn't give me the ETA of the driver so gave me his number instead. I tried calling him and could never get a hold of him. Tried texting him, since I knew it was a cell phone, and got no response. I have now been sitting on the side of the road in 90+ temps and it has been more than three hours. Nobody from this company has called to explain the delay, offer an ETA, or even return a simple phone call. Do not use this company. If you are a roadside provider, do not contract with this company.Update: I was there for almost four hours. After posting the initial review I ended up changing the tire using the cheapo tire jack designed for my tow vehicle and the help of a passing local. Seriously, of you are stranded these guys will leave you high and dry and won't even bother contacting you.

I had used S&R towing in the past and had an okay experience so I thought I’d call them for a couple would was from out of state and broke down in an area where they had no cell service. As soon as I got to cell range I called S&R towing and gave them all the information of where this couple was, all the car information, what was wrong with the car and where the couple needed to go. S&R towing dispatch had quoted me 90 minutes but they never showed up or called me back to let me know they couldn’t do the tow. Meanwhile I assumed this couple would have been taken care of but they weren’t. The couple had to walk many miles to get cell service to call a different towing company. I will never be using S&R towing ever again. I assume S&R towing may reply to this review and ask me to call them to try and make things right or discuss the situation but they should have made it right from the get go!!Service: Car towing