S&R Auto and Truck Salvage 28206

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STAN UTS

After looking for parts for my classic, S & R saved the day. For three weeks I was calling from state to state with no luck. Then one dealer in Virginia asked me to contact S&R. I was pleasantly surprised that they had my specific part. It was a very busy day there as I can imagine, yet they took the time to find my part & send photos. After confirming my part, I made arrangements to ship to my state. My payment was swiftly sent & their response was as swift! Packaging was fantastic and parts were received in two days. I can only say that the customer service and attention to detail was above & beyond superb!! I'm sure many businesses could learn more from S & R what it means to satisfy their customers. PS: Price for part was also very fair. I wish them well always, and would certainly deal with them again (If I had too) Best wishes from Pennsylvania, you made the holiday season better. Happy New Year Guys, WELL DONE !!!!!

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kingauto repair

Great honest people , great quality used parts , nice to deal with them all the time

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Kawayne Gaston

I called up there in regards to a part for my truck and was rudely handle from beginning to end. I never got the information or pricing for part before being hung up on. She told me she will not look up anything and that she is really busy. Everytime I call back I get put on hold before even saying anything. She never click back over. This my first and last time dealing with this Business.!!

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JOSE BANDA

The customer service was good the price for the parts isn't bad and they do give you a 60 day warranty or refund they said on your parts. The only problem I have is that they didn't tell me I would have to wait on a phone call to come back and get the part and it could take from 2 hours or longer. This is something they should let people know ahead of time so that they will know how to plan there day. That's a good courtesy thing to do for the customer.

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brandon hopkins

THIS PLACE IS AMAZING, THEY ALWAYS ANSWER THE PHONE AND ANSWER ALL MY QUESTIONS.THE STAFF IS VERY HELPFUL. IT IS THE CLEANEST SALVAGE YARD I HAVE EVER SEEN THEY TAKE EXTREME PRIDE IN THE APEARENCE OF THE FACILITY. THEY DO NOT DO ONLINE ORDERING WHICH SOME PEOPLE FIND INCOVENENT BUT WHEN DEALING WITH USED PARTS I FEEL YOU SHOULD PUT YOUR EYES ON THEM SO I DONT MIND. IF I COULD GIVE MORE STARS I WOULD

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Barrington Streete

Lisa has to be the Shinning Star of Service representatives out there. She did not have what I needed but she saved me a ton of phone calls trying to search for the part - the 8 previous companies I spoke to weren't willing to do. Very helpful and friendly! S&R will be my goto going forward! Locked In! Thank you Lisa!

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Erich Keszler

Customer Service! Called looking for parts, they didn't have them but Mike took the time to find someone else who did and referred me to a different company. S&R will be my first call going forward with that kind of service. Thanks Mike.

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chris marks

Guy answered the phone was super rude. We do business with every salvage yard in town except this one for a reason. DO NOT WASTE YOUR TIME WITH THIS PLACE

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Joe Pecor

Didn’t have my part, but searched other auto lots to track it down for me. They seem like real Stand Up guys!

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josue rojas

All the parts you need.. great customer service and pick up my parts in a few hours thanks

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Rick Yancey

This place is a scam. Placed and paid for parts and got no confirmation and now phone number is no longer in service.

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Jonatan Lopez

The place is good on service, strong cigarette smell when you first walk in. Who cares junk yards are known for that, the older guys there are very friendly and the few times I bought from them parts have been good and right

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Lucky Luckiano

This is a professional, clean wrecking yard. I dealt with so many dirty, shoddy operations peddling true junk before finding these guys, I wish I'd been aware they are right in NoDa too! They have what they say they have, and it's ready when they say it's ready. The first part I purchased from them was actually practically new, a $300 steering rack for $75. 6 out of 5 stars guys.

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Zuzu Madanat

Fair and polite guys. We do business with them regularly and always have a pleasant experience.

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Sergey Kravchenko

PER PARTNER REQUEST, FEED BACK HAS BEEN REMOVED.

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ANGEL BABY

Just called to get info on a part, young gentleman that answered the phone was totally outstanding, unfortunately I didn't catch his name 😯 But he was so kind and even went as far as to check to see who had the part that I needed!!!

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Paul OKane

Had my part and very nice to deal with

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Anastasia Ivanova

amazing service! very understanding and helpful!!

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Ken Morgan

difficult website to navigate, asked for a google review, I was frustrated using the site. Hoping for a better in person navigation to answers i seek for the questions I wish i had answers too.

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Patrick Scalise

Nice place but they didn't have my rim after they said they did wasted my morning

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Layth Fadhel

Think a lot and be careful before you deal with them ? It’s easy to lose your money with them

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Jon Saxton

Nice guys, offered to locate part they did not have on hand.

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Allan Tulloch

The guy that that came out to serve was very polite and seem to know his way around vehicles

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Donny Foster

Clean and good selection of parts they can find what you need anytime

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CHINO AK47

Worst place to go customer service sucks , called for a vehicleade me drive an HR to tell me that the vehicle was never there won't recommend anyone going here.

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Shofvon Allison

Terrible experience a lady there who didn’t know what she was talking about or doing fire her And find somebody who knows what they’re talking about and doing

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Heather Ramsey

The owner and the employees are super helpful and friendly.

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Angela S

Great place to get your car parts very helpful employees

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Oresa Roddey

The business is clean inside and outside. CS were very nice and helpful.

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Tyesha Nelson

They were very kind, quick and efficient!