Smitty's Auto Parts 37211

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vanessa vargas

Came to get some truck parts & They were rude. the communication was bad, they missed price the items, one sales guy told me 200 for a bumper and a hitch receiver then says 200 for each and then the manager interferes and says 400 just for a bumper and says his own employee doesn’t know what he’s doing. “Manager” is so rude to employees. very disappointing and unprofessional overall.

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Eric Ethridge

Parts were posted online with general pics. I message, we agree to price of interested items. I drive out to pick up parts. Many parts are damaged and not useable. They were not depicted in online photos, and never mentioned during messages, yet after bringing to their attention, the same photos are still posted. Which tells me they know the parts are misrepresented, and they're ok with this= Scammers. What parts that were worth having, the manager didn't honor the agreed price of his employee. There's zero honor with him. Save your time. They're crooks. Frank seemed decent, but I feel they do this often to get people to pay more once there. Terrible way to do business. Find somewhere else. I'm not a valued customer, nor ever will be. Definitely crooked.

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Ahmad

Purchased an engine from this junkyard for a Lexus. Receive the engine, (which was packaged very poorly with a seatbelt) had a professional mechanic install it. After installed, the car would barely start and smoke. I called the junkyard because they told me the engine was tested and good and they told me to remove it and send it back for a refund I already paid $2200 to install the engine now I would have to pay another 2000 to remove it and ship it back for a refund of 3000 which does it make any sense. I’ve called numerous times for assistance. Every time I call the owner is out of town. Now I have to pay for the engine to be taken apart and repaired. I paid for a working engine… I would not recommend this junkyard at all they do not test any parts

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mr realshit

Called about doors for a car they were selling, person over the phone said they will part it out, next day I show up too buy the doors, the employee tells me the owner no longer wants too sell the doors, I drove 1 hour too get too there business... IF YOU CHANGED YOUR MIND ON PARTING THE CAR OUT AND FIXING IT INSTEAD.. YOU NEED TOO TAKE DOWN ALL YOUR ADDS THAT STATE YOUR TRYING TOO STILL SELL THE CAR COMPLETE.. QUIT WASTING PEOPLES TIME...

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Cassidy Chandanais

I finally gave them a shot and I'm impressed! I always saw them on car-part.com and never called due to prices not being listed on the parts I needed. I wish I had called long ago! They sent me a photo of the part and it was exactly what I needed. Plus it was much less expensive than the others listed on that site and even more affordable than eBay. I was shocked! They were quick and polite throughout the transaction. I'll definitely be back. Thanks guys!

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Rohullah mohammadi

The worst salvage yard in the town on their website said they are opening at 8:30 but I was there until 9 o’clock. Nobody show up after they show up the list apart on their website and I drove two hours then they told me they don’t have it.

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Komol Suyunov

I have been their customer for many years, always happy with price and quality, never had any issues!

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dan prince

Had the part I needed at 1/4 of the price from everywhere else. I put it on in the parking lot, they were nice enough to give me a jump and I was on my way!!Thanks so much for helping me get back on the road and leaving gas $ in my pocket! This is definitely my new auto parts store!!!

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Blake Rogers

I worked with John and his staff at Smitty's. Out of the 15 Nashville area salvage yards I called, John gave me the best price by over a $100. He had my vehicle towed to his lot at no cost and allowed me to come by and take whatever I wanted from the vehicle. John is a very nice and fair man and has a very friendly and helpful staff working at this business. I wouldn't even bother calling any other places when you need to scrap your next vehicle. This is the place you wanna do business. Thumbs up!

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Andrew Small

I was looking for a body panel. I called ahead and they said they had one in excellent condition, zero damage. I drove an hour to get there and what they had was covered in dents and damage. Not just small dents, which it had lots of, but bigger then my hand dents. Then the owner tried to argue with me that I wasn't going to find a body panel without dents, so that made his excellent. Can't trust these guys to have what they say they have.

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Myles K.

Will rip you off. Told the make an model of my car an he told me 50.00 for part stating that its an expensive car but its standard in all gm cars so if i told him i gotta tahoe instead of a escalade same.part would have been cheaper. This was over the phone why would I actually make a trip when I could pick up phone to get a price? I'm the sole owner an operator bud. I speak for myself. Didnt think I would respond to your lies. Well your wrong!!! Place will try to cheat you an we know for a fact now that they lie also. Keep it up bud your 0 for 2.

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SolidD7

They are all ways reasonable with me and always work with me on pricing Nick is my man! And they have a lot of different cars to meet all needs and what I like they give u a cheaper price if u pull it

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David Daniel

I was looking all over for a part for my tundra and they had exactly what I needed removed it and I was out the door in 20 minutes. Great staff.

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Chandan Ch

I called them for a part, they said they will check and call me back, I got a missed call and immediately called them back: they have me on hold for 21 minutes and still counting.They have the worst customer service I have faced in years.Never go there.Then he hung up on me after picking up the phone when I asked the name of the owner.I called them back asking for the owner - George, is not available, he was not ready to give me his name either.Again put me on hold to check for 24 minutes and still counting keeping my business line busy on hold.They have no respect for the customer and his time and is a shady operation altogether. Dan

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Wardheere

Worst customer service ever. I went there for a small part. They told me to wait...I waited for couple minutes to be told we're closing...When I asked them: "then, why did you make me wait?"...The "boss" said: "You didn't wait that long!!".. Really?!!! I felt very disrespected! If you want professional service and respect for your time, I warn you: don't ever come here...There are a lot of better options.

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bmabry1967

Great guys. Found the part I needed without extensive search and had a fair price on it.

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Geovany Mendez

Bad service , and very expensive, I think it’s better buy new part 👎very arrogant cashier too

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Melvin Castro

Wanted a small part but waited a whole hour. While the other customers who got there after me left with their parts long time before me. After the whole place was empty they fanily told me they didn't have it. Not coming here agian!

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billy dickinson

A little bit pricey, but what what can you say. They have to make money. De is good person of reference if you ever go bye. Until next time

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Tommy Jordan Sr

Very helpful, as I went there with my own part with stripped bolts that were impossible for me to remove. They used their expertise, saving money and head aches!

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Marty Milam

Called ahead the day before.. They said they had the part and would hold it. Took the day off work and borrowed a truck only to be told the transmission was broken and they didn't have another. Poor customer service poor communication. Do not use these guys!!

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Jennifer Johnson

Very accommodating. They will go out of their way to find what you need. Staff was very polite. In and out quick.

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Lera

This place has it all. If you're on a budget and need parts this is a good place to purchase, and the customer service was good and prices were reasonable

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Jason Kozlowski

Great place to get parts. Service is awesome.

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William Ramirez

Not Enough space to have more cars, Therefore Didn't ahave the parts that i needed. Good customer service and offer to get the parts new.

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Scott Leon Guerrero

Great service, have purchased multiple items for various vehicles and yet to have a problem. Great place

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Shaun Steele

There is very little parking because the parking lot is full of broken and burnt vehicles. They always seem to have the parts I need so I can forgive the dirt and clutter.

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Green Life Auto, Inc.

Seems to be a disconnect between the person who answers the phone and the actual part. "Oh we'll deliver it tomorrow" Never shows up.

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Jameson Bocephus

I'VE BEN GOING 2 THIS PLACE SINCE I WAS IN HI SKOOL. I'M 49 NOW. IT'S CHANGED OWNERS WAY BAK WEN. I'VE NEVER HAD A BAD EXPERIENCE. *EVER*. OF COURSE, I'M A PATIENT KINDA GUY. CUSTOMER SERVICE-WISE OR PRICE WISE, I'VE BEN SATISFIED. I DEAL DIRECTLY WITH TH' MANAGER. NO1 ELSE. HE KNOWS MY NAME & I KNO HIS. IF U DONT KNO HIS, THEN ASK WEN UR THER. BUILD A RAPPORT. U JST HAVTA KNO HOW 2 WORK IT ;)

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AllStar AutoSales

Called them on phone for a part they told me 350 on the phone when I get there they want $400 won’t honor price they told me .