Smitty's Auto Parts 37211

v

vanessa vargas

Came to get some truck parts & They were rude. the communication was bad, they missed price the items, one sales guy told me 200 for a bumper and a hitch receiver then says 200 for each and then the manager interferes and says 400 just for a bumper and says his own employee doesn’t know what he’s doing. “Manager” is so rude to employees. very disappointing and unprofessional overall.

E

Eric Ethridge

Parts were posted online with general pics. I message, we agree to price of interested items. I drive out to pick up parts. Many parts are damaged and not useable. They were not depicted in online photos, and never mentioned during messages, yet after bringing to their attention, the same photos are still posted. Which tells me they know the parts are misrepresented, and they're ok with this= Scammers. What parts that were worth having, the manager didn't honor the agreed price of his employee. There's zero honor with him. Save your time. They're crooks. Frank seemed decent, but I feel they do this often to get people to pay more once there. Terrible way to do business. Find somewhere else. I'm not a valued customer, nor ever will be. Definitely crooked.

A

Ahmad

Purchased an engine from this junkyard for a Lexus. Receive the engine, (which was packaged very poorly with a seatbelt) had a professional mechanic install it. After installed, the car would barely start and smoke. I called the junkyard because they told me the engine was tested and good and they told me to remove it and send it back for a refund I already paid $2200 to install the engine now I would have to pay another 2000 to remove it and ship it back for a refund of 3000 which does it make any sense. I’ve called numerous times for assistance. Every time I call the owner is out of town. Now I have to pay for the engine to be taken apart and repaired. I paid for a working engine… I would not recommend this junkyard at all they do not test any parts