Very few times I have called for parts and came up empty handed at Tilbury auto. Staff is very quick to remove parts and return phone call when your hunting for parts. They were even quick to come out and retrieve a 96 Trans am. It was in a tight spot and was sitting on the frame but the driver had some awesome skills staying of my grass and picking a car that didn't roll. Very impressed. All around great service

I was able to find parts for my 2001 Mustang and my brand new truck. Call it a car cemetery but this place sure has everything. Fun for the family all weekend long.

Fantastic place, fantastic service, I live in the UK and just had to visit to see the best Part Puller in the business. Well done Top Marks!!

I live in Windsor, so I had my mother pick up a part for me on her way through to visit me. She specifically asked the woman at the counter if it was refundable (which I told her to ask because there was a chance that I wouldn't need the part). She said it was "refundable if there were ANY problems". Long story short, my mechanic didn't need the $75 part and never used it. I figured no big deal, I'll just return it. Upon calling to find out what their hours were and to arrange the return (because I would be driving from Windsor), I was informed that it was "non-refundable" and that they only would only accept a return if the part didn't work (which she then told me they wouldn't refund it, they would only offer to replace it). If this was clearly communicated when the transaction originally took place, I wouldn't have been so upset. I am certain they get calls like this all the time because the woman was quite rude on the phone and had zero patience with me when I was merely trying to understand the problem. I understand how it may be frustrating with people trying to "work" the system and could see where she was coming from. However, she did not try to hear me out and see it from my point of view whatsoever. She just continued to tell me how much they pay out in labour to have the part taken off "by their guys" (which for a BCM module is a whole 5 minutes) and how many parts they have sitting around for people to pick up that never show up. I wasn't being unreasonable and I wasn't trying to rip them off, I even offered to accept a partial refund as it was a miscommunication on their end but I understood that they were a business and needed to operate as such. She laughed at this request and offered to give me a credit to use in the future instead, which I politely declined as I would very well like to make my business elsewhere after this experience. I will likely scrap my car in 5-6 months and will gladly take it elsewhere.

Had everything I needed at a good price

This is the only scrap yard I will go too! If they don’t have the part (which they always do) I would just buy it new as I don’t trust any other scrap yard. Gary is the absolute best and will help you with anything. Even your non conventional projects, he will help you figure out what part you should get.

Amazingly helpful...drove all the way there and they gave me a newer, better part than originally discussed and guaranteed the quality! Very friendly staff as well

They had what I needed great price

They will help you find whatever you are looking for no matter what make model or year. They are very good prices for used parts. Helped me many times getting my car running again

Best stop for any used parts most makes and models great prices