We do not have trash pick up service, for us it is cheaper to bring our trash into the recycling center, the guys there are fantistic; friendly and professional. I can't say the same for the lady at the transfer station. I have also had trouble getting a return call from the main office number 362-2666 left 2 messages no return call. I give 5 stars because the guy at the recycling center is great and who we deal with most of the time ( to the powers that be He needs a raise!).

Highly Recommend... My parents recently moved to Heber Springs and have been trying to figure out what to do with numerous moving boxes after unpacking. I am pleased to say after my mom called the city, she learned of the Waste Connections recycling service. We drove by twice just this week, the first time basically at closing time. The gentleman on duty, Shawn, could not have been nicer. He opened the large side door, greeted us with a smile, and even helped us get multiple boxes out of both our cars and onto their conveyor belt. We really appreciate his help and wonderful attitude. I love that my parents have found such a great place to call home in Heber Springs!

Our driver is Michael. He is AMAZING! He will meet halfway if I forget to put my trash out, even in the rain. Just love him! AMAZING customer service! Service: House & garage cleanouts

Shawn was awesome in helping us this morning with the trash we were trying to get rid of .thanks Shawn Service: Junk removal

Clean center with friendly staff, always helpful getting my weekly recycling out of my car.

I called to set up services and Rachel was super helpful and professional. She was informative about the services they provide and the price was the best around. After setting up our services, I even called my neighbor and urged her to switch from her current provider to Waste Connections.

Rhonda the onsite clerk has always come our promptly and measured by truck bed. Rhonda is pleasant, organized and seems fair on the pricing. She gives me a receipt and I drive to Wilburn to unload. Service: House & garage cleanouts

We drove an hour and ten minutes just to be turned away after being told they were open until 5pm. The gentleman at the recycling center was very nice and tried to help but the lady at the dump was very rude and unhelpful and wanted to charge us 60bucks for a 15-20 dollar load.

I have been a customer for years but the past few months the service has been awful. My bill is drafted from my account each month. Two months ago they stopped picking our trash up saying our bill was unpaid. I called and there was a problem on their end and I was told it was fixed. Now, two months later it has happened again. I have called the Heber office numerous times and always get put on hold for 10 minutes and then asked to leave a message. I left 4 messages and no one would ever return my phone call. Looking for new service.

Everything was good with them till December. Late picking up trash, I’ve had to call numerous times to complain about trash not being picked up after 3 days. Rented a dumpster from them the middle of February which after 2 weeks should have been picked up after numerous calls once again the dumpster is still here as of today.