Tony & Bros towing and repair /heavy duty towing /heavy duty wrecker TX 77551

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Jenn

Called about a vehicle and asked a few questions and the old man that answered was super rude for no reason. I was not rude to him, simply asked questions about a vehicle they towed and he said he was gonna be “crystal clear!” Like wow! No reason at all to be so rude.

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N

Got in a car crash while visiting Galveston they towed off the car. When I went to get all the stuff out of the receptionist I think her name was Gabby was extremely nice and helpful. However the older blonde lady was a terrible miserable person. Everything she said to me was extremely hateful from the moment I walked in the door.

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Donna Stephenson

The rudest customer service I have ever encountered. I just needed some clarification on the charges, which are VERY confusing the way they document it, the lady was so obnoxious. I had to tell her to calm down I wasn't disputing the charges I was trying to understand them. She went on to tell me (very abruptly like I was calling her a liar) that she's been there for 93 years (yea with) and she personally checks every invoice she sends out. Besides the point it was there less than 2 days and was charged for 3...which I get thats their policy. RUDE CUSTOMER SERVICE!!!