Millennium Towing At Lakeland Inc FL 33801

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Brad Farnsworth

One of the worst experiences of my life. I was given a bill for towing and impound fees. It came to approximately $450. I was also given a set of instructions concerning power of attorney since it was my son’s car and he was in the hospital. I left the shop grateful for the kindness and help. I executed everything that was asked, called on my way back and told the owner I was coming to pay the bill and pick up the car. I asked what the secondary tow fee was and he said $100. I showed up to the shop a few minutes later and was handled a bill for $863. I begrudgingly paid and asked for the car to be towed to a repair shop. The tow truck driver was hooking up to the car when I left. The other shop was 7 minutes away. I waited for 35 minutes and no tow truck no drove back to Millennium’s shop and our car was still there but the tow truck was gone. I was told that he had to go tow another car first and then he would come back. The shop I was getting the car towed to closes at 5 and was waiting for the car to show up. The owner called me and even started cussing and screaming at me when I told him why I was upset. He told me I was lucky he wasn’t there. At 6:30 I’m still waiting for the tow truck to hook to our car. I said I’ll drive the car out of their shop and I want my money refunded. The owner said he wouldn’t allow that. Total disregard for customers, professionalism, and future business. If you like having any of that done to you, I’d highly suggest you use them. Otherwise, stay clear!

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Billie Lauren

Recently worked with Millennium Towing at Lakeland as my mother's vehicle had been towed/impounded in Polk County. Everyone that I spoke with was kind and helpful. Fees quoted over the phone for the cost of towing/impound were exactly what I paid, so no bait/switch. The gentleman working were kind and assisted my mother with putting gas in her car to get her back on the road. Everyone was responsive and compassionate. Highly recommend.

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Jay Hartwell

Hi I’m a driver that was recovering my trailer from Millennium Towing when I ran out of drive time. I called the manager of the company and ask if I could stay the night and he welcomed me with open arms and nooooo hesitation and guided me where to park for the night and I’m very grateful for that. The staff also are very nice and helpful so if you are in a bind and don’t mind give this company a call and they will help us all the best way they can.