Hollywood Towing TX 75041

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Real life with Juicetraincomin

Company was very professional and have GREAT competitive rates. Honest quotes with great customer service given by Christy! On the scene exceptional customer service by Ben that knows exact what he’s doing and how to handles rush hour traffic as well. Josh was was very attentive to details as well! Theses guys make you feel appreciated that you chose them and I suggest you use them too! Stay safe on the road y’all. 21+ years on the road and these guys need to show em all how it’s done!

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Brianna Bozon

DO NOT use Hollywood Towing. When calling their phone number, I was put in contact with Lynn. She was extremely unprofessional and very disrespectful, leaving me on hold for several minutes and returning to the phone speaking to me with extreme attitude for absolutely no reason. I was referred to Hollywood Towing by an extremely professional automotive repair shop. I had let Lynn know the repair shop would take care of the billing, and the towing charges would be paid for at the time of pick-up/once all services had been rendered. In order to confirm form of payment, Lynn requested the repair shop reach out to her directly, and she mentioned she could not get in touch with them. However, I had called the body shop three times within the hour, and the phone was professionally answered every single time. Understanding Lynn was very busy, and in order to help facilitate the conversation between Hollywood Towing and the body shop, I reached out the the repair shop directly and merged the calls between the two companies. As soon as the calls were merged, Lynn immediately hung up the phone. Her actions were absolutely absurd, and even the repair shop was shocked at the poor experience (as she was also rude to the repair shop professional). Please keep in mind having to be towed is a stressful situation, and should be taken more seriously by Hollywood Towing/Lynn/their customer service. It should be noted the repair shop has a current contract with Hollywood Towing and was astonished at the service received.

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Cory Harton

Just had my truck picked up by a driver named Michael. Fantastic gentleman with knowledge and full capability in his trade. When a company hires men like this who set the standard of quality and professionalism, they will forever receive my buisiness. Outstanding service from first call to final minute. Absolutely exceeded my expectation. Outstanding! -Cory