Bayou Auto Repair LA 71104

E

Ellen

It was so easy and truly a pleasure working with Loren at Bayou Automotive. I own a 25yr old limited release vehicle that needed some major work done on top of other work done by another shop and all the challenges that go along with it. From the first time I reached out to him all the way through, he kept in touch, delivered what he said he would and did so in a timely manner. Updates, Conversations vs Verdict Invoices/Estimates, Pictures and Video/Audio along the way so I could hear the engine or see when things were coming apart and any issues. In the process of the work he was doing, it brought some issues to light from major work that had been done elsewhere just prior too and he easily addressed them. That said, since it was on the rack and the engine was out I asked him about looking into things that are more easily accessed while we can. That could have been an open ended invitation to do all sorts of extra work on things but I could trust Loren to tell me if it did or didn’t. I actually added one or two myself that weren’t critical but would need to be done at some point. The pricing is reasonable and you know how that breaks down so decisions are much easier to make. Loren also tests things through well to make sure the bugs are worked out and when you pick it up, he’s given you the info you need like when to service plus you know he’ll be there if have any issues. I’ve recommended Loren and Bsyou Automotive to several people I know personally and would to anyone that has been struggling with vehicle repairs and quality service or someone who needs immediate service and doesn’t have a mechanic or is not familiar with this area.

J

Joshua Adcock

Five stars isn't enough for the team at Bayou Automotive! These guys are truly amazing. I brought my Suburban in for an oil leak that I thought was a rear main seal, but Christopher’s testing showed it was actually a bad torque converter seal. Even though a leak persisted after the initial repair, Christopher didn't hesitate—he told me to bring it right back and promised to make it right. That is exactly what he did. He stood firmly behind his warranty, found the source of the leak, and corrected it perfectly. It’s rare to find a shop this honest and reliable. If you want a mechanic who actually stands by their work and takes care of their customers, go see Christopher. Thank you, Bayou Automotive!

D

Dean

TLDR: Excellent knowledge, dedication, and prices. I'm a student, and Mr. Trip was really honest and transparent about pricing and worked really hard to get my car back to me in a timely fashion. He also did a lot of research to provide me with good options with different prices and was honest about part prices and labor. He upgraded my entertainment system, repaired damaged electronics, fixed my bumper, repaired my weather strips, repaired my exhaust, and did interior/exterior/windows detail. One stop shop for almost any automotive needs at an affordable price and with excellent customer service.