Safe Harbor Towing FL 32204

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Dwayne Glover

I was stranded late at night and Safe Harbor Towing came through fast. Nabeel arrived in just 20 minutes, was professional, efficient, and made the whole process stress-free. He even sent photos after dropping the car at the dealership for peace of mind. Highly recommend and would definitely use again!

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melissa wyche

At first, the interaction went well..then came the additional charges for a 2.5 mile tow. I was quoted 250 for an off road extraction. When the initial call was made this was disclosed and pics were even sent. When the driver arrived the dispatcher tried to say now they had to charge 500.00! I Told him I would call another company because there is no way I was going to pay that. He said allow him time to speak with the manager. Called me back to tell me he would stand by his quote of 250.00…..fishy but okay. Now, we have the car out (Tyson did a phenomenal job) but realized at that moment it’s not drivable we would need to tow it. Literally 2.5 miles to the house for insurance to come the next morning. I had to call “dispatch” back to request. Here’s where it gets even more fun. First he was very pushy about getting the car to their lot so they could waive the tow fee all together and file claims with insurance. He was very pushy about just getting it there to “work with the insurance” department. I continued to tell him insurance is going to come to our home we don’t need to pay additional towing to the yard and storage fees. He was reluctant but then advised I would need to pay another 100.00 to move the car 2.5 miles. Mind you the car was out and on the tow truck at this point. I had zero choice but to pay but voiced my concern with his price gouging in the situation. I spoke with him mostly verbally but also have some text messages. When I tried to pay him via the Apple Pay request sent from a number I had not been communicating with that night, I was advised of possible scam. The whole ordeal was terrible. I am giving this review as well as contacting the BBB because the way this incident was managed all the way through the final text messages (which I quit responding to) was unprofessional and seems very shady in many respects.

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Becky Weber

Safe Harbor Towing Risked their life to save mine. Really! Omar was Amazing as I was ran off the road by a semi and it flattened my tire and I was in a very dangerous stretch with nowhere to pull over . Safe Harbor communicated to me by calling and texting through the only 20 minute wait in rush hour traffic . Fast, Professional and Reasonable. Thank you so much