Advanced Auto Care Center FL 32601

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Graham Steen

I have brought multiple vehicles here multiple times for various work (‘03 F250, 2013 Camry, and 2018 Sierra) and Jeff and the entire staff are always timely, fair, and honest. Dealing with them has always been a breeze and I will continue to use them for my auto needs! Great staff and company!

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Jen Owczarski

Friendly and informative staff walked me through AC repairs that were the most urgent and which could wait a little longer. I was also able to get my oil changed and order new tires. I appreciated the thoroughness.

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Morgan Downs

This is going to be a long one but if you take anything away from this review is to not come to this place, they are incompetent, don't uphold their end of a deal, and the manager Jeff, I hope to GOD you never have to talk to him because he is unbelievably rude and condescending especially if you are a woman. My car initially went into went into this shop at the end of November 2024 when my transmission blew on the Florida-Georgia line. It took about a month for them to fix my transmission the first time, which is fine whatever, but I also paid over $4800 for the repair. While it was getting fixed I was TOLD I was getting a brand new transmission. I asked if I could get a used or junkyard transmission so it wouldn't cost as much but they said "no" because of they type of transmission I had I needed a new one. I paid the $4800 for the repair without seeing a detailed receipt, which is my fault. At the bottom of the receipt it says the facility can either do the warranty work, 12 months 12,000 miles, or "refund to you the entire charge for the warranted repairs." Fast forward to September 5, 2025 my transmission blew again only 9 months later after they "fixed" my transmission. Since I live in Melbourne I had my car towed to a local shop to get diagnosed and they said that my transmission did infact blow again and it was definitely not a new transmission. Since I live so far away from Advanced Auto Care Center of Gainesville I had to wait a week to get affairs in order to tow my car all the way up there. My car has now been at Advanced Auto Care Center of Gainesville for 3 WHOLE MONTHS under warranty work. During this time NEVER ONCE has the shop contacted me about updates on my car. I was calling them every 3 days for a while to get updates. I've stopped because I need everything documented now. Something that Jeff LOVES to say that my car only came back to them with 989 miles left on the warranty, but it DOES NOT MATTER! It does not matter if my car went back to them 1 month 1 mile or 11 months 11,999 miles. IT DOES NOT MATTER. Jeff also pointed out that yes my transmission blew twice but he said it could most likely be electrical AND THIS COULD HAVE BEEN THE ORIGINAL PROBLEM. So what I hear is that you can't/don't know how to do your job right the first time. He also loves to say "we are doing all this work NO CHARGE TO YOU". Well God I hope so It's warranty work. It's also the LEAST they can do. I am a college student. I have had to walk home from school, almost 4 miles, in the Florida heat because I don't have a car. I have spent HUNDREDS on dollars Ubers to work, doctors appointments, school, etc. They refuse to accommodate me at all. I have given multiple solutions to this problem. For example, giving me a loaner car until my car is fixed, refunding me my money I initially paid ($4800), paying me my cars Kelly Blue Book value and giving them the title of my car, etc. At this point they are holding my car hostage and the owner should be ashamed of himself for having a manger like Jeff and hiding while all this is going on and not talking to me.