O'Reilly Auto Parts TX 77539

I

Ian Henderson

I just wanna say how helpful the two people working there today June 28 were. I had just bought a new vehicle, while a used new vehicle, and the battery had gone out. I was already having a bad morning and I went in and they made it completely and utterly easy. They got me my battery they even gave me a tray of tools despite me having tools in my vehicle, the older gentleman working behind the counter with the glasses said they were specifically meant for working on batteries. While I was working on my battery in the parking lot, I cut my elbow pretty deep. I came in asking for a Band-Aid or something to at least double the bleeding, and the older female, wearing the glasses working behind the counter, took care of me. And what I mean, took care of me she got Band-Aids, she got antibacterial cream and applied it with her own hands And put the Band-Aids on for me. They even helped me with the battery replacement and took the core without issue I even dropped one of their sockets in my engine bay could not get it back, I even tried to replace it with my own 10 mm socket and they said they would just take care of it themselves and not to worry. I have never been taken care of more by an auto parts store employee than I have by those two I wish I had gotten their name, but I was in such a rush and having such a bad morning so far that I just wanted to leave go home and shower. So from the bottom of my heart, thank you very freaking much. Y’all are awesome. Please don’t stop being the way you are. And I will forever make this O’Reilly my home O’Reillys.

G

GI Joe

They greet you, they listen to the information I provided them. Provides me options with regards to warranties and process and which is the best.

D

Daniela Garza

If I can put a 0 I would. Came in to ask some questions and get help and the older man with a chin beard totally dismissed me. The other younger guys were more interested in talking to themselves than to the customer. Don’t come here if you want someone to actually help you. If you know what you want and you’ll be in and out that’s fine.