Honda of Clear Lake TX 77573

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Yelper Lou MC

It was the biggest mistake of my life to drive over 50 miles to this Honda dealership in Clear Lake hoping to buy a dream car. I found a 2025 Honda CR-V $25,596 on CARFAX. It had only 7256 miles. I had been communicating with the internet manager Siarra for a few days before driving to this place. I thought good deals can be found far away. When I arrived and spoke to a salesman, he said he can't find that car. Then, he went into the inventory and said there was no such vehicle. What? I drove over an hour and a half for nothing. He went on to sell me something more expensive. At that moment, I just wanted to leave. I couldn't believe I was in the trap of a switch and bait from a reputable company. I no longer want a Honda. Please don't contact me. Forget it.

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David Maldonado

I brought my Mini Cooper to Honda of Clear Lake for an oil and filter change as my purchase of the car came with them complimentary. At check out I was informed that they broke my air pump hose and had to replace it. Jose Ramirez assured me that my car was drive able because they had it in place till my new part came in on Saturday. Fast forward to Monday, as I had not heard from Jose, my car shuts off with an engine malfunction. All because of my air pump hose was broken and not corrected. I was told by maintenance that I would have to pay for my tow and they would fix the issue and get me in a courtesy car. I do just that. I paid $180 and had it towed. I go to grab my car today as it is ready. They told me it was perfect that they took it for a test drive and it did great. No it did not. 5 mins after leave the dealership, my car shut down again. I was told to pay for another tow and they would correct the problem. My car was working just fine until this team put their hands on it. I have now spent $400 in towing expenses for something the service department has done to my car.

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Deena

Absolutely positive experience with this dealership. I went to trade my crappy Ford Focus and knew I was going to have some negative equity but I had to get rid of it. The cost of the repairs I had experienced and the new one was just not feasible anymore. I explained my situation to the gentleman(Alex if I recall correctly). He and the finance team (Asad) went above and beyond to fit me with the perfect vehicle with an affordable payment. There were others that helped and I apologize I don’t remember your names. I didn’t have to worry about anything they even towed my old car right from my house which made my life so much easier. The facility is clean. No overbearing salesman and everyone is easy to get along with. Thank you to everyone who made my car buying experience less stressful. I LOVE my 2024 Honda Accord Hybrid Sport!